EMC AppSync Review

Configure your replicas without using auxiliary scripts. Easy management, almost 'plug and play' solution.


Valuable Features

In few steps you can configure your replicas without using auxiliary scripts. Easy management. Almost 'plug and play' solution. Provides consistent replicas.

Improvements to My Organization

Yes. Recovery some data in Oracle Database. Just mount my replica in other host and my DBA and Application Teams can recover some data with no downtime to the company.

Room for Improvement

Mount replica function through EMC RM needs to be faster because when you are using Veritas volumes with mirrors the mount routine is too late (the mount process time is directly proportional the volume size when you are using Veritas Volume Manager (vxvm)).

Use of Solution

2 years.

Deployment Issues

No.

Stability Issues

Sometimes IRC Client doesn’t work properly and you can only see when some jobs fail and something is wrong and you need restart the IRC Client.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

4 out of 5.

Technical Support:

Technical Support: 3

Engineer Support: 5

Initial Setup

It’s an attention point was certify if RM Server and clients can connect on the Storage Arrays and all Storage certificates were imported well. If these step is not OK, you can’t configure and add the Storage Arrays on Replication Manager Server and you can spend some time troubleshooting.

Implementation Team

Vendor Team implemented the solution. I would rate their level is 3 ‘cause sometimes we needed check all docs and execute steps.

Other Advice

Best practices: Ask the Vendor if you can see other enterprises which usE EMC RM; if possible ask with other IT professionals which work with the product; try to solve all your questions; Evaluate if the tool is compliant with your enterprise’s RPO and RTO. These are a few best practices to decide if you can proceed with the implementation or not.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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