- Graphing of LUN and disk performance
- Alerting of certain array events (disk failure, performance issues)
ViPR SRM gives us insight into our VNX arrays that are distributed across the United States. If we were not using ViPR SRM we’d manually be pulling .NAR log files from each VNX and that would take hours. Optionally we would use VNX M&R ,which is not customizable.
I've used it for 36 months.
After upgrading to SRM 3.6, many of the reports did not have the proper graphing algorithm and were displaying incorrect data. This took approx. 6 weeks to fix. Created an “Alert” and after applying the change SRM stopped working for half a day. Started working again after some scheduled database job ran.
Frequently, we see IOPS and MB/s spikes going into millions (like 10,000,000 IOPS). This is an impossible situation for our infrastructure. This issue causes the SRM reports and alerting to stop working correctly for one or more days.
EMC Technical support is generally very attentive and will escalate to EMC Engineering as needed.
Previously used EMC VNX M&R which is a lower cost product with less features.
The initial setup with EMC Professional Services was complex and took about five days, but subsequent new installs by me were completed in approx. three hours.
The original SRM install required a $25,900 installation fee via EMC Professional Services. EMC would not support the product without the fee. Newer installs can be installed by the customer.
SRM pricing was rolled into the VNX 7600 array pricing; I don’t know how much it costs. Was quoted $6,000 for VNX 5300.
This product has a steep learning curve. Setting up monitoring for a VNX is not that difficult. Changing existing reports becomes more challenging, and creating your own custom reports is difficult. Also, reports are buggy, some columns are blank.