Expensive, but we run a big infrastructure of voip services on it and don’t get any complaints of latency or delays.

What is most valuable?

Virtual Provisioning, Auto provisioning and FAST VP.

How has it helped my organization?

Before VMAX, it was a huge task to provision storage to a host but with VMAX Auto provisioning it has become just a matter of few clicks. The VMAX virtual provisioning feature helps us save cost.

What needs improvement?

1) It is still expensive.

2) Front-end port throughput should be higher than what it is currently.

3) Restriction on storage and system bay ordering/placement should be gone.

For how long have I used the solution?

More than 4 years now.

What was my experience with deployment of the solution?

It is the most stable storage product I have worked with.

What do I think about the stability of the solution?

It was deployed by EMC itself. No issues faced.

What do I think about the scalability of the solution?

We did not encounter any issues as we had planned expansion well before its deployment but in an environment where scalability was not planned before deployment, storage bay placement/ordering could cause some issues. New VMAX model (40K) sort out this issue by allowing 25 meters spanning between system and storage bay.

How are customer service and technical support?

Customer Service:

It is one of the best support I have worked with.

Technical Support:

It is one of the best support I have worked with.

Which solution did I use previously and why did I switch?


How was the initial setup?

It was setup by EMC itself but its not a straightforward setup. Loads of planning is required to set it correctly.

What about the implementation team?


What other advice do I have?

If someone is looking for a product that can give the best performance under heavy load then this is the product they must go for. We are running a big infrastructure of voip services on it and we don’t get any complaint of latency of delays from our customers.

**Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a partner of the vendor.
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