What is most valuable?
The amount of data the product provides and the realtime data
How has it helped my organization?
Edge cache cutting down on bandwidth
What needs improvement?
More free training on the website for those just getting started
For how long have I used the solution?
What was my experience with deployment of the solution?
Just the edgecache bug with youtube which was fixed in a patch
What do I think about the stability of the solution?
None. Was solid!
What do I think about the scalability of the solution?
Handled 700Mbs of internet surfing and streaming with ease.
How are customer service and technical support?
Customer Service: Top notchTechnical Support: Top notch
Which solution did I use previously and why did I switch?
Packetshaper by BlueCoat. Too much $$$ for what you got.
How was the initial setup?
Yes, the details of the shaping setup was referenced by another Exinda shaper we had on site.
What about the implementation team?
What was our ROI?
It payed for itself
Which other solutions did I evaluate?
Go for it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jul 20 2014