What is most valuable?
I'm VAR engineer and support pre and post sales. The features that are most valuable to customers, in my view, are the variety of traffic management tools, the variety of built in data, graphs & reports, and application performance monitoring and alerts.
How has it helped my organization?
Exinda helps customers protect important business applications and control recreational internet use like streaming media and peer-to-peer apps.
What needs improvement?
Fundamentally sound with WAN acceleration, but needs to expand the range of accelerated applications. Also could expand the range of deployment options to include MPLS clouds.
For how long have I used the solution?
What was my experience with deployment of the solution?
Have done over a hundred deployments without a problem.
What do I think about the stability of the solution?
Other than expected hardware problems as appliances age, no.
What do I think about the scalability of the solution?
How are customer service and technical support?
Positive, compared to industry competition. Technical Support
Very good and improving.
Which solution did I use previously and why did I switch?
I have used and supported Blue Coat Packetshaper and also currently support Procera Networks bandwidth management solution. As a VAR I support a number of solutions. Exinda is effective and relatively intuitive & easy to use.
How was the initial setup?
Straightforward is one of the things that Exinda does very well. In addition to wizards, there is onboard context sensitive help. There is also built in intelligence. Exinda will suggest policies based on traffic patterns and current usage.
What about the implementation team?
In house. We also do Exinda training.
What was our ROI?
For our customers, the typical ROI is in 3 years or under, depending on bandwidth costs and the deployment type, i.e., traffic shaping alone or traffic shaping with acceleration.
What's my experience with pricing, setup cost, and licensing?
Depends on the scale. At 100 Mbps or less, initial costs can be under $12k. At 1 Gbps costs are around $50k, on 10 Gbps links with throughput over 2 Gbps costs can exceed $100k.
Which other solutions did I evaluate?
We are partners with a similar bandwidth management solution. We recommend a particular solution based on customer preferences, needs and environment.
What other advice do I have?
Deploy as close to the edge as possible, deploy in high availability, make sure your deployment will scale to 200% of current usage for the expected life of the appliance.