Gemalto Protiva Review

Strong authentication permits our organization to improve security.


What is most valuable?

Protiva is a suite of security tools (hardware and software) that permit you to implement the strong authentication based on OTP (One Time Password), Smart card with digital certificate and Biometric authentication.

The most valuable feature, for me, is the full Microsoft native support and the possibility to integrate the Smart-card Authentication (based on digital certificate) in many authentication mechanisms like Domain log-on, VPN log-on, Custom Application with Secure Digital Key, digital signature, etc. – the integration has been very easy.

The Gemalto Protiva suite is really complete as it has smart card managed software, Secure Digital Key, drivers, smart card reader, smart card, OTP readers etc. If you looking for strong authentication, Gemalto can help you.

How has it helped my organization?

Strong authentication permits our organization to improve security.

For how long have I used the solution?

For four years.

What was my experience with deployment of the solution?

No, it was very easy to introduce the strong authentication in our domain.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Gemalto Technical support is very professional and very quick in giving you a good answer and solving any issues that you encounter with their devices or software.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

The initial setup was very easy, we have deployed the smart card reader driver on all machines by using our software distribution platform. We have configured properly the Microsoft certification authority to auto enroll the user certificates and then the users are ready to use their smart-cards.

What about the implementation team?

We implemented it in-house.

What was our ROI?

It is not easy to calculate the ROI when you implement a security solution. However, the value of the solution is high because our data and communications are very important to us.

What's my experience with pricing, setup cost, and licensing?

Approximately €8,000 in a company with 100 employees - the cost covers the smart-card, the smart-reader, .net and implementation costs.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Gemalto is one of the leader of the strong authentication solution so it’s a good choice if you need to integrate in your business process the strong authentication.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We were the Gemalto Italian Distributor until 2011.
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