KCI Computing CONTROL Review
Saves time and helps efficiency compared to just using Excel but improvements to database features for analytics needed.


Valuable Features

  • Financial Budgeting
  • Reporting

Improvements to My Organization

Saves time and helps efficiency compared to just using Excel to do Financial Reporting and Budgeting.

Room for Improvement

Database features for analytics i.e. retrieving data. The biggest flaw of KCI Control9 and previous versions is that all data retrieval is 'view' based. You can not simply define the dimensions and retrieve the data. You have to define the dimensions in a 'view' and only then can you use that 'view' to build ad hoc reports. Another serious flaw is that if you want to share this ad hoc report that you built with another employee, that person will have to set their 'view' dimensions to at a minimum include all the dimension parameters as the report or the whole report will not work. I've heard from KCI that in Control10 they will be eliminating this 'view' restrictions for retrieving data and it's seriously about time. It has been such a handicap to this product.

Use of Solution

Eight years.

Deployment Issues

Yes, as an Excel add-on product it causes Excel to crash more than usual.

Customer Service and Technical Support

Customer Service:

9/10.

Technical Support:

9/10.

Other Advice

Wait until Conrol10 is released.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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