Kerio Control Review

The solution is easy to use and provides the ability to deliver customized solutions


What is our primary use case?

It is for local use in our company of about one hundred users. It is also deployed to different clients, which are from twenty to two hundred users.

How has it helped my organization?

It provides security to the internal network and implements solutions through VPN to access specific internal services, without the need to open the network completely. The usage capacity of Kerio Control is enormous.

What is most valuable?

The ease of use and the ability to deliver customized solutions is incredible. When updating from version 9.2.4 to version 9.2.5, support services was able to remove 5 patches from version 9.2.5 in a very short amount of time to normalize the system.

What needs improvement?

Support responses. The response time was very good, but not excellent, because they were worried about their system normalization solution. They slightly delayed in answering direct queries.

I am evaluating version 9.2.6. I would like for there to be a difference between international and national links, something I can find in other firewalls.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Yes, in version 9.2.5, but we solved it quickly.

What do I think about the scalability of the solution?

None

How is customer service and technical support?

In general, I have not used it, except in version 9.2.5. The response was very good.

Which solutions did we use previously?

None

How was the initial setup?

Simple initial setup.

What about the implementation team?

An internal team implemented the solution.

What was our ROI?

In 2 years 80% of the investment was returned.

What's my experience with pricing, setup cost, and licensing?

Initial implementation costs are comparable to a similar product due to the ease of performing basic operations.

The cost of the product has optional additions with very good prices. The product update is 25% of its value which is very good.

Which other solutions did I evaluate?

Yes, FortiGate.

What other advice do I have?

Setting up a small laboratory is simple and fast, so you can see a small portion of the solution's benefits and what it will do to improve a business's security.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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