Logi Analytics Review

Enables customers to build their own reports, but performance could be better


What is our primary use case?

Reports for customers.

How has it helped my organization?

People really like the way the reports look, there are lots of fancy bells and whistles on the report designer.

What is most valuable?

The self-service reporting modules, so that customers can build their own reports.

What needs improvement?

It needs a much lower price. They are jacking up the price every year, which is wrong.

What do I think about the stability of the solution?

The stability is okay. It's not great, it's not bad.

How is customer service and technical support?

We have used technical support and it's okay. Once you get to the second-line support, it's much better.

What other advice do I have?

The most important criterion when selecting a vendor is reliability.

I would give this solution a seven out of 10. It does some good stuff, but there needs to be more performance.

Make sure that you have really good people working on the server administration, to make sure you're doing it right, the setup is right.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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