LogRhythm NextGen SIEM Review

It's reduced the time and effort necessary to manage and review logs and produce reports for regulatory compliance, though their professional services hourly rate is above average.


What is most valuable?

  • SIEM
  • File Integrity Monitoring
  • Danned compliance reports (PCI, GLBA, HIPAA).

How has it helped my organization?

The solution has significantly reduced the time and effort necessary to manage and review logs and produce reports for regulatory compliance.

What needs improvement?

No current suggestions.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

10/10

Which solution did I use previously and why did I switch?

No previous solution was in place.

How was the initial setup?

Our entire implementation was completed in one day.

What about the implementation team?

The vendor team was one of the best we have ever worked with. They were able to work through issues not covered in their implementation manuals quickly, and without further support.

What was our ROI?

No ROI. The solution is in place to meet PCI compliance and improve our overall security posture.

What's my experience with pricing, setup cost, and licensing?

While LogRhythm's professional services are one of the best we have ever worked with, their hourly rate is generally quoted at a much higher rate than the industry standard. Additionally, the hours necessary for an engagement are also regularly over estimated.

Which other solutions did I evaluate?

Several other solutions were considered including Q1 Labs (now IBM), EMC, and HP.

What other advice do I have?

There were two primary reasons we selected LogRhythm. First was the ease of implementation, which was extremely simple and straight forward. Second, was the integration of file integrity monitoring. LogRhythm at the time, and I believe still today, was the only vendor that provided a solution that included integrated SIEM and FIM.


Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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