Micro Focus ALM Quality Center Review

Nice tool for Product ownership and Scaled Agile


What is most valuable?

We are using SaaS mode, connected with our internal LDAP

  • Highly customizable GI, easy for designing product backlog
  • Whole bunch of metrics on Dashboard page
  • Available in French language (Paris based company)
  • Built-in Retrospective
  • Continuous integration features

How has it helped my organization?

  • Transition to Agile for new projects is made eaier
  • Tool helps people to get accustomed with Agile Scrum and Kanban concepts, specially for Product owners

What needs improvement?

  • Lack of communication while unveiling new functionalities on Saas
  • Licensing model is relatively expensive compared to alternate solutions
  • License management could be more flexible (like floating licenses)

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

Excellent performance except few days in 2 years experience.

What do I think about the scalability of the solution?

Easily scalable - we have 400 users using the same instance.

How are customer service and technical support?

Customer Service:

Good interaction from support people.

Technical Support:

Excellent. The integration with our LDAP went very smooth.

Which solution did I use previously and why did I switch?

Jira

How was the initial setup?

Initial set-up in early 2013 was difficult as the product was new. PS did a good job in presenting the solution.

What about the implementation team?

Very good and professional.

What's my experience with pricing, setup cost, and licensing?

We had 2 months free trial and support from HP PS people.

Which other solutions did I evaluate?

Jira GreenHopper


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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