Micro Focus ALM Quality Center Review

Provides the classic benefits of an application lifecycle management tool.

What is most valuable?

HP ALM helps us consolidate our efforts. All of our projects are in there. We are also in the life science domain so we have many more compliance requirements which we have to adhere to. It's pretty good so far.

How has it helped my organization?

As a user we see one version of the requirements for the application, we keep all our assets together, it gives us a huge traceable. It's all the classic benefits of using an application lifecycle management tool that are available.

What needs improvement?

We look at service packs, what bugs they have and fixes. From a end-user perspective when you have invested heavily in these tools for the last four, five, six years or more, organizations are there from when it was Mercury. We just want to keep pace with where the industry is going, where the shift is in terms of quality assurance and requirement management. HP is very strong on the testing side, but in the last few years with the agile methodology it has lagged behind. It's slowly catching up and eventually it will get there, but we love the eco-system we're in and will continue to move forward.

What do I think about the stability of the solution?

It's stable

What do I think about the scalability of the solution?

It's very scalable, a very robust kind of solution and we recommend it to anyone who's looking for application lifecycle kind of tool.

How are customer service and technical support?

We use an HPE partner for our support needs, but tickets do go to HPE eventually, level two, level three. We have never had an issue.

Which solution did I use previously and why did I switch?

Our organization is very new in this area. We are a pretty young company. We didn't have any formal task-management kind of tool or testing tool per se. When we were looking at the solution one of our implementation partners for one of the projects recommended it and we looked at it and it's capability. Many of the folks who are on the team have used it in other companies. For the current organization it was a no-brainer not to pick this tool.

How was the initial setup?

It's very straightforward.

Which other solutions did I evaluate?

Since we are in a regulated industry we have to use the workflow we use, what was built for this. For us it was a straight-forward choice. For large and small companies there are a lot of choices for task-management tools. IBM rational tools are there and then there's JIRA, there's also TFS. There are a lot of task-management tools. They can pick any one that they want to.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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