Micro Focus ALM Quality Center Review

Provides a way for us to show our work as a repository for our test-cases.

What is most valuable?

We use ALM with our QA Department and it provides a way for us to show our work as a repository for our test-cases. We're able to show what we do on a daily basis. It's very easy to use and it's worked well for us.

How has it helped my organization?

Over the past year, we've been able to decrease our defect reduction by executing and making sure we have test-base coverage in all the areas. I don't quite know the percentage exactly. We've been able to reduce the defects.

What needs improvement?

We've done our source code in another application for so long, to have developers come over to help QA integrate it would probably be an impossible effort.

What do I think about the stability of the solution?

It's been okay. I think the problem with us is, it can be used for the entire SDLC process, as far as requirements, development and that type of thing, but we only use it for QA.

What happens is, we're having to use multiple products to come to one goal. That's kind of frustrating for the teams. I think if we could get to the point where we could use it as one solution, it would be so much more beneficial.

What do I think about the scalability of the solution?

We haven't scaled it yet, but we're looking to do that. We're working with a company now to look at some different solutions, or at least the ART tool. It's looks very impressive to us. We're in conversations about the ART tool, because we really need something like that for our analysts.

It's an educational tool, so you are able to link your education and link it with Rally. If you have a module that you want to teach, you can just teach them through that. It's a direct connection to HP ALM.

How are customer service and technical support?

I've never used tech support. We have an individual that works closely with HP. Any technical issues that comes across the team, he tends to work directly with HP to handle those.

Which solution did I use previously and why did I switch?

We use ALM for all of our applications and didn't use anything before. We're a maturing software company, so we're really getting into these distinct processes, like ALM. We're currently going through a transformation into Agile, so we're really just ramping up to get to that mature stage as a software company.

How was the initial setup?

I was there, but I wasn't involved. I was an independent contributor.

What other advice do I have?

I wouldn't rate it a 10 because it doesn't have the ability to do all the things the developers use today, like TFS. Overall I would recommend it, because of its ease of use. It doesn't take much to get up to date on it and to learn the process of using it for your test-case execution in ALM.

You don't have much time to spend on education. You don't have two weeks for them to learn an application. So, because it's easy to use, I would definitely recommend it for that reason.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Micro Focus ALM Quality Center reviews from users
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