Micro Focus ALM Review

For us, the most valuable features are the task management function and the requirements gallery that's true to test execution.


Valuable Features

For us, the most valuable features are the task management function and the requirements gallery that's true to test execution. It's a good mapping tool and a good sensor repository for all prior testing. We can keep all that data in one centralized place.

Improvements to My Organization

I think the best improvement it's made to our organization is that because it's so stable, we haven't needed to change. We're able to continue with our business because it's a solution that stands still.

Room for Improvement

Sometimes there are small customizations that we'd like that are not always available. If I need to contact technical support about an small issues, sometimes it takes some time before I can get resolution. And if there's a feature that's not available, we need to wait for another release because we can't just simply add the feature we need.

Deployment Issues

We've had no issues with deployment.

Stability Issues

It has enterprise-grade stability. We never have any issues with it.

Scalability Issues

It's definitely scalable.

Customer Service and Technical Support

Absolutely fine. We have contacts where if you just send them an e-mail they will ring you in 15 minutes. It's been a good relationship with the guys. Really helpful.

Initial Setup

It's very straightforward and the pre-sales guys are really good.

Implementation Team

They come in and set it up.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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