Mozy Pro [EOL] Review

Data restoration is the most valuable feature.

What is most valuable?

The data restoration feature is the most valuable because the end user requires minimum support to recover lost data.

How has it helped my organization?

Using the mobile client app has decreased the usage of portable storage devices for data transfer.

What needs improvement?

If I access my documents from the mobile app, I am also able to share these documents with accounts in other apps such as email, WhatsApp, Dropbox, google drive, etc. What I'd like is to be able to share a document or folder with other Mozy accounts (users), with limits of either under the same admin domains or even with other domains.

For how long have I used the solution?

I have been using EMC Mozy Pro for three years.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How are customer service and technical support?

I have not been required to use support so far.

Which solution did I use previously and why did I switch?

I have used a couple of other applications that use tapes and tape drives. These require daily or weekly physical change of tapes, which takes time. There is s large room for errors, such as inserting a wrong or faulty device, forgetting, etc.

How was the initial setup?

It is easy to set up for manual client configurations. Automated client deployment was not straightforward and never worked for me.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair for the PCs, but very expensive for the servers.

Which other solutions did I evaluate?

We evaluated Druva. This is more expensive.

What other advice do I have?

If you can afford it, then you must take it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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