Micro Focus ALM Quality Center Review

It has a centralized repository which can sync both onshore and offshore.


What is most valuable?

  • Customization
  • Analysis view
  • Test Plan
  • Defect
  • Centralized repository which can sync both onshore and offshore

How has it helped my organization?

The company needed an option to integrate all our open source tools like JIRA, Jenkins, LFT, UFT, etc., and Quality Center does this.

What needs improvement?

It should have the option to integrate open-source and third-party tools. I'd also like more collaboration options. They could make it more lightweight and improve its performance.

For how long have I used the solution?

I've used it for eight years.

What was my experience with deployment of the solution?

There were some data migration issues when we upgraded to the next version. This was with the user-defined table/column as the extra tables were complex when converting to the newer version.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's good, 8/10.

Technical Support:

It's good, 8/10.

Which solution did I use previously and why did I switch?

We have other open source products that do not meet all our requirements

How was the initial setup?

It was complex.

What about the implementation team?

We did it in-house.

What other advice do I have?

It’s good to use for a big organization.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarDon Ingerson
ExpertTop 5Consultant

Nice and concise review. How much of the reporting capabilities in Quality Center do you use to provide metrics and reports to upper management?