Raritan Power IQ Review
Event management, Dynamic plugin and Reporting need to be improved.


Valuable Features

The layout of the Data Centers structure and navigator.

Improvements to My Organization

Yes, it has helped and improved the way we monitor and address the power and cooling issues as well as the power consumption and capacity planning.

Room for Improvement

Event management, Dynamic plugin and Reporting need to be improved. The software features and monitoring are not as expected, especially the Dynamic plug-in and Trap processing. There are many basics and important features which are lacking such as event alarms for temperature and hot spot.

This software is build around its own Raritan hardware, therefore to use for non-Raritan hardware could be a challenge and tricky at times.

Use of Solution

1 year

Deployment Issues

Deployment is rather simple and straightforward. It works as stated in the step-by step installation guide.

Stability Issues

The polling and monitoring performance is considered stable and good - such as aggregation and rollout data based on 100 snmp based monitoring points. As for the WebUI experience, I consider it stable and user friendly.

Scalability Issues

This is the area that will be a let down for most of the bigger organizations. The current version of the software is not designed in distributed architecture. You will see the limitation of scalability for a global landscape.

Customer Service and Technical Support

Customer Service:

Good for regional support, but could be better in terms of responding to the issue with a resolution.

Technical Support:

We only deal with the regional technical support, in terms of product knowledge they are good, but average for their technical knowledge.

Previous Solutions

No.

Initial Setup

It's straightforward and allows you to configure the basic monitoring without too much study of the operation manual.

Implementation Team

In-house.

Other Solutions Considered

The reason this product has been selected is due to a commercial beneficial and easy deployment as compared to other full-blown DCIM solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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