Safe-T Software-Defined Access Review

The Outlook plug-in and the user interface make it easy to use


What is our primary use case?

We need to send encrypted emails to customers with an OTP, an SMS password.

What is most valuable?

I'm only using the secure email. 

What needs improvement?

I can't think of something that needs to be improved. We only use the feature to secure email.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Sometimes there is a problem with stability but we contact support.

What do I think about the scalability of the solution?

No issues with scalability.

How is customer service and technical support?

The support is amazing. I work with a guy named Johnny. Support is very good.

Which solutions did we use previously?

No, we didn't have a previous solution.

How was the initial setup?

It was straightforward. I think it took one day or so.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It's better than CyberArk. 

Which other solutions did I evaluate?

We checked CyberArk, but we choose Safe-T. We compared them, but Safe-T is very good for users because it has a plug-in for Outlook. I think it works more easily for users; not as complex as CyberArk.

We choose the product just because of the user interface, and the Outlook.

What other advice do I have?

When we needed to create a special job, to connect to Safe-T's system, to create an automatic job that publishes email, Safe-T helped us to do the job.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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