Sophos Email Appliance Review

A stable solution with good security but in need of more advanced settings

What is our primary use case?

We primarily use the solution for messaging, security, spam protection, and for phishing protection as well as one-click linking protection.

What is most valuable?

The ease of use and the security offered by the solution are its most valuable features. It also offers good information protection. 

What needs improvement?

Occasionally the solution doesn't catch spam mail. They should work to correct this.

There aren't enough advanced settings. They should offer more advanced options.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have 25 people on the solution right now, and we do plan to increase usage in the future.

How are customer service and technical support?

Technical support is okay. So far I'm satisfied with the experience we've had dealing with them. 

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

I handled the implementation myself. I'm a Sophos engineer.

What other advice do I have?

We use the public cloud deployment model. We're Sophos distributors.

I'd rate the solution seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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