What is most valuable?
The most valuable feature of the product is reporting on an audit after a vulnerability scan is completed, and furthermore, the details that the audit report provides.
Given the audit report, you are able to investigate how the vulnerability is triggered, along with all the other information surrounding the vulnerability.
How has it helped my organization?
This product detects vulnerabilities which exist in the environment, and provides enough information that allows for remediation, thereby securing the environment.
After remediation is completed, executing another scan allows us to check if the remediation has been performed properly.
What needs improvement?
For IP360, unfortunately, scans for certain vulnerabilities often cause issues, as they are mainly false positive.
For instance, scanning Microsoft OS patches often leads to false positives, since they will identify patches that are missing, yet these missing patches are often superseded by newer patches that have been applied.
There are several more recommendations I could make, too.
For how long have I used the solution?
We have been using the solution for 11 months.
What do I think about the stability of the solution?
There were a few minor hiccups concerning scanners going down, but this does not happen often.
What do I think about the scalability of the solution?
We had a scalability issue when we scheduled multiple scans to occur in a specific time frame, and there have been instances where these scheduled scans do not complete on time.
However, most of the time, the scheduled scans complete on time.
How are customer service and technical support?
Technical support was hardly required for IP360.
Which solution did I use previously and why did I switch?
I have not previously used a different solution.
How was the initial setup?
I did not do any initial setup, as it was already prepared.
What's my experience with pricing, setup cost, and licensing?
I cannot advise others on this issue.
Which other solutions did I evaluate?
I did not make any evaluation on what products to use.
What other advice do I have?
This tool is only great for reviewing identified vulnerabilities and verifying remediation, but not vulnerability tracking or reporting.