Verizon EdgeCast Review

Good rules engine, efficient and performs well, and provides a staging environment for testing

What is our primary use case?

I manage CDN configurations for my customers.

We use this solution to ensure availability and performance for all of the websites we manage.

We are able to accelerate websites all around the world while they are hosted in a single location.

We are a partner of Verizon Edgecast and we resell Verizon Edgecast CDN to our customers. We plan the right configuration for their needs after we learn about their business, and we advise them of which features would be good for them to use. Following this, we do the complete CDN configuration, new releases, maintenance, etc.

How has it helped my organization?

Two years ago, Verizon Egdecast CDN introduced the last version of their Rules Engine (V4). It's a very powerful tool and it's a significant improvement from the previous system.

It allows you to write a complete ruleset in the XML language. You can export an entire caching ruleset, modify it using the tool you want, and after that, you can import the new ruleset into the system. It helps a lot for deploying many configurations quickly, and to adapt existing configurations from one customer to another with the same need.

The performance and stability of the Verizon Edgecast network are very appreciable for us because our customers don't experience issues frequently. For us as a partner, it's important.

What is most valuable?

The Rules Engine V4 is the most valuable feature. It's the system to write all of the rules that control the behavior of the website. You control the CDN caching configuration, but also rewrites, redirects, and all kinds of request transformations from the client to the origin server, as well as response transformation when the answer is sent from the origin server to the client.

The system allows you to deploy your ruleset in a "Staging" environment, so that you can test the behavior of the rules, using your real web resources. Essentially, you test your own website but without impacting production. Once your tests are done and OK, you can deploy the same ruleset in production.

What needs improvement?

The web interface of the Verizon Edgecast portal is very old. It's not user-friendly, slow, and it is missing some valuable features like the ability to make bulk changes. I really hope they are developing a new portal web interface.

A lot of reports are available but not always adapted to your needs.

Another thing is the number of options; a lot of features are available but most of them require users to subscribe to an option. So, it's powerful because you can address all kinds of needs, but it can be very expensive because of the options.

The deployment time of the rules is too long compared to other CDN providers. You need 45 minutes to have a new ruleset live-deployed in production, whereas it takes less than one minute for some other CDN providers. This is something that really needs to be improved.

For how long have I used the solution?

We have been using Verizon EdgeCast for more than four years.

What do I think about the stability of the solution?

This product is very stable. In the last four years, we haven't experienced a lot of issues coming from Verizon CDN. There are less than 10 incident impacting us for more than 1,000 websites managed. We can observe fast and stable response times through our monitoring systems, with no degradation during the time, so for me, once correctly setup it's a very stable solution.

What do I think about the scalability of the solution?

It's a cloud solution and it becomes bigger every day to absorb the increasing load, so scalability is not a problem for us.

How are customer service and technical support?

The support is sometimes not very quick to answer, but generally, the answers are accurate. For me, the support is good.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup is complex, so you need to practice a lot to be able to do exactly what you want.

What about the implementation team?

We are a partner of Verizon Edgecast CDN, so we install and deploy configurations for our customers.

What's my experience with pricing, setup cost, and licensing?

Be careful about the options because to have all the features can be very expensive. Also, pay attention to the SSL cost because each SSL certificate deployed is billed individually.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I recommend this solution because, for me, it's one of the most efficient and performant CDN operators. The web interface is old but the delivered service is very good.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Verizon Edgecast partner
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