WatchGuard XTM [EOL] Review

It costs less than the competition without increasing much of the CPU usage


What is most valuable?

It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use. But if you use, for example the SSL connections (using a certificate), the memory use will increase, but having a better product is less expensive than the SonicWall SSL inspection.

How has it helped my organization?

I'm working for a provider, supporting the clients with MSSP. The customer client needs less attention.

What needs improvement?

Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer).

For how long have I used the solution?

For three years. I have used the following versions: M400, XTM 25-W, XTM 330, XTM 515, T50, M500, XTM 330, T30, and Fireware 11.12.4.

What do I think about the stability of the solution?

Yes, in previous firmwares, you have problems with leaked memory using SSL inspection, problems with Active Directory when the user exists inside more than one group, and problems with site-to-site VPNs in previous firmwares - lost connection but the enlace is still up.

What do I think about the scalability of the solution?

No, but it depends on the hardware size.

How is customer service and technical support?

The support is poor and lazy.

How was the initial setup?

It is normal like the other market competitors. There is a site-to-site VPN configuration between others people.

Which other solutions did I evaluate?

I like the Sonicwall interface experience better, the VPN configurations, and Active Directory (LDAP) integration for SSO.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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