AppPulse Suite Reviews

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Real User
Infrastructure Team Lead at a tech services company with 501-1,000 employees
Nov 22 2017

What is most valuable?

It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens. It has many features in one solution… more»

How has it helped my organization?

It increased the customer satisfaction for the usage of my smart apps, and it reduces the number of crashes, proactively, so I know before the issue happens. I do the testing, and during the QA and the pre-production environments.

What needs improvement?

This is a new solution by HP. It's less than two years, we're among the first to implement the solution, so I'm sure that there is a lot of room for enhancement and continuous improvement in the future. They have added a new feature, which… more»

If you previously used a different solution, which one did you use and why did you switch?

We did what we called a benchmark, or survey, and we found this solution fit our needs and requirements, in particular its ability to help in understanding the customers.

What other advice do I have?

Go through the experience I did, and then you will know it yourself. But I recommend it.


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AppPulse Suite Questions

What is AppPulse Suite?

Micro Focus AppPulse Mobile is the first self-service SaaS solution that tracks the real user experience of your mobile apps constantly monitoring performance, stability and resource usage. The tool provides FunDex – a mobile app quality score that provides a top-level view of problems that negatively impact the user experience with recommendations to explore and fix the root cause of each issue.

Also known as
Micro Focus AppPulse Suite, HPE AppPulse Mobile, AppPulse Mobile, AppPulse
AppPulse Suite customers

SpeechTrans, Gulliver Group

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