AppPulse Suite Reviews

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Real User
Application Development Specialist Lead at a energy/utilities company with 5,001-10,000 employees
Oct 13 2016

What is most valuable?

AppPulse Active allows us to very quickly produce synthetic monitoring for our applications, for some applications we've never been able to monitor before, some older Legacy applications. It gave us a set of tools that we could use to create... more»

How has it helped my organization?

We've had a very quick return on our investment as far as being able to monitor applications that we hadn't been able to monitor before, and then able to catch problems that we previously had not been able to catch. For example, with the way... more»

What needs improvement?

The one that sticks out in my mind is some flexibility to do recurring downtime. Right now you can schedule downtime on a one-off basis. I'd like to be able to schedule application downtime if I know the application I'm monitoring is going to... more»
Real User
IT testing lead at a pharma/biotech company with 5,001-10,000 employees
Jul 21 2017

What is most valuable?

We collect data about the user experience with real life data. This does not come from the testing part, but rather from the user part. We want to be sure that what we have tested and designed is really used as expected by the user. We can... more»

How has it helped my organization?

It really gives us the feedback in order to be sure that we have built and tested apps appropriately. These are the apps that we are releasing to our public domain or internal user.

What needs improvement?

The regulations should be better customized for the kind of data that we cannot send to the SALs environment. Certain things can't be sent to the SALs environment, otherwise we in breach of one of the legal regulations in the FDA. We know... more»
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Real User
Director of Information Technology with 1,001-5,000 employees
Oct 13 2016

What is most valuable?

This product has many valuable features. It is very important for us to identify the response time, identify the different operating systems, the brand of the smart phones, and where customers are using them - not only in Mexico, but in different parts of the world. Another feature that is very important for us is that it identifies transactions and flows of the... more»

What needs improvement?

I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization. Security is also important because we also use Fortify, another HP tool, to identify whether there is any security breach.
Real User
Infrastructure Team Lead at a tech services company with 501-1,000 employees
Nov 22 2017

What is most valuable?

It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens. It has many features in one solution.... more»

How has it helped my organization?

It increased the customer satisfaction for the usage of my smart apps, and it reduces the number of crashes, proactively, so I know before the issue happens. I do the testing, and during the QA and the pre-production environments.

What needs improvement?

This is a new solution by HP. It's less than two years, we're among the first to implement the solution, so I'm sure that there is a lot of room for enhancement and continuous improvement in the future. They have added a new feature, which... more»
Consultant
Consultant
Sep 24 2017

What is most valuable?

We are trying to monetize the customer's user experience to help them define it. In Mexico, we have many customers with a huge development demand for mobile applications. For example, the last case in which we worked was with a retail banking... more»

How has it helped my organization?

Customers are seeing the benefits immediately, mainly in the back office. They are able to develop more quickly versions in which users can see the application to correct and monetize it. This is the most important thing of all.

What needs improvement?

It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical. Like all solutions, you have to develop special reports.
Real User
Mexico Operations Manager at Tsoft
Jun 19 2017

What is most valuable?

The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers. They have a different views, some technical for us, and some technical for the customers.... more»

How has it helped my organization?

Our business marketing and technical aspects have improved.

What needs improvement?

It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile. I have a wish list for AppPulse, but I can't remember now,. I've spoken to AppPulse about improving the tool, and it needs better reports, better... more»
Real User
Subaddress Production Management at Banco Santander Mexico
Oct 13 2016

What do you think of AppPulse Suite?

Improvements to My Organization We can understand why an application crashes, and this helps us to reduce corruptions in an application and to make it easier for a client. • Valuable Features  The application is easy to use, as it is friendly and graphic. I don't have problems. • Room for Improvement Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views. • Stability Issues It's good. We don't have problems. • Scalability Issues Now, we have only one application with AppPulse. A mobile app froze, and we have another application which we use as well. We want to integrate these other applications into AppPulse to help improve the quality of the applications and it's data. ...

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AppPulse Suite Questions

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What is AppPulse Suite?

Micro Focus AppPulse Mobile is the first self-service SaaS solution that tracks the real user experience of your mobile apps constantly monitoring performance, stability and resource usage. The tool provides FunDex – a mobile app quality score that provides a top-level view of problems that negatively impact the user experience with recommendations to explore and fix the root cause of each issue.

Also known as
Micro Focus AppPulse Suite, HPE AppPulse Mobile, AppPulse Mobile, AppPulse
AppPulse Suite customers

SpeechTrans, Gulliver Group

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