Barracuda Email Security Gateway Other Advice

Ajai Jayakumar
Solution Architect at a tech services company with 501-1,000 employees
As far as advice to other organizations considering this solution, I would generally recommend the product. But it depends. I can recommend Barracuda as a user because I have not had any problem with it. But if your organization has a limited budget, you might want to consider going with Trend Micro. Trend Micro is also a very good product, and it is a little cheaper than Barracuda when it comes to pricing structure. But Trend Micro is also not as easy to implement and use as Barracuda. So you would have to determine whether Barracuda is worth investing in so that you save time and effort. Barracuda costs a little more, but it is easier to use, more user-friendly and has a little better reputation. On a scale from one to ten, with one being the worst and ten being the best, I would rate Barracuda Email Security Gateway as a seven out of ten. This rating is lower even though I am completely satisfied with this product as a solution. The big problem is not the product, but the support — which I consider a very important factor. If I can't get support on time or I have to work inconvenient hours to get live support, this ends up affecting our services. One other thing I think I should mention is that the reporting system for Barracuda is very good. Good reporting is important to the utilization of the product in an efficient manner. View full review »
Tech9210
Technology and Information Systems Manager at a construction company with 1,001-5,000 employees
We never had an issue with Barracuda. It worked flawlessly. Updates were regularly downloaded on the appliance itself, and we would get an email saying that the latest version is there and they would ask if we wanted to install it. Then my administrator would go in and check it out and install the application service. It did it automatically and there was always a backup process. The support was very good with them as well if we ran into any difficulties, so that wasn't an issue. I would advise someone considering this or a similar solution to make sure that you know all of the email domains that you have within the organization. Make sure that they are set up. There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth. The team at Barracuda helps walk you through the process and the pitfalls as well. I would rate it an eight out of ten. There are two more portions that we haven't implemented yet. It's really just apply and forget. It does the work itself. We've had some times when certain things come through, but once we apply the proper whitelisting or blacklisting, we get it all sorted out again. Spam and all that are moving targets as well. View full review »
Barracuda677
Network Specialist at a K-12 educational company or school with 1,001-5,000 employees
This is a good product. It works, it's reliable, and it's helpful. We feel that it is worth the money that has been spent on it. Overall, the product is effective, but the scalability is limited. I would rate this solution an eight out of ten. View full review »
Find out what your peers are saying about Barracuda Networks, Fortinet, Proofpoint and others in Messaging Security. Updated: October 2019.
372,124 professionals have used our research since 2012.
SYED AMIN
Senior Systems Administrator - Microsoft & LINUX at a logistics company with 501-1,000 employees
If you want to secure your network then you must acquire a spam filter and virus firewall. In my opinion, Barracuda is the best choice. View full review »
Tanzir Ahmed
Network Manager with 1-10 employees
We have 250 - 300 users. This product is good more any medium-sized company that uses email. I would rate it an 8.5 out of ten. Not a ten because there is room to improve. They can do more with their R&D. View full review »
Find out what your peers are saying about Barracuda Networks, Fortinet, Proofpoint and others in Messaging Security. Updated: October 2019.
372,124 professionals have used our research since 2012.
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