HCL Connections Other Advice

WE
Product Group Lead Warehousing Solutions at Kühne + Nagel (AG & Co.) KG

Use IBM Greenhouse for a test drive of Connections. This works also for Smartphones.

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it_user506667 - PeerSpot reviewer
Web Project Manager at a government with 10,001+ employees

Sell the time-saving aspect of this to any leadership. Less email. Way less email. Less IT help desk support needed. A little use of Connections in its place.

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Hasnain Zahid - PeerSpot reviewer
Talent acquisition & development specialist at Software Productivity Strategists, Inc. (SPS)

The portal is not that easy, and you need to have some sort of experience or connect with a person who has some experience with the product and can help you get started with the portal properly. The product also has a lot of training materials that can provide you with insights into the portal, and once you have hands-on experience with the product, you would love to use it.

I rate the overall product a nine out of ten.

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Corporate Portals (Enterprise Information Portals)
March 2024
Find out what your peers are saying about HCLTech, Microsoft, Atlassian and others in Corporate Portals (Enterprise Information Portals). Updated: March 2024.
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it_user616575 - PeerSpot reviewer
Analyst/Programmer at a pharma/biotech company with 10,001+ employees

Engage the IBM Professional Services team.

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it_user568380 - PeerSpot reviewer
Director at a tech consulting company with 51-200 employees

To get the most out of this product, the challenge is not technical but changing the way people work, in other words; user adoption. Get that right and Connections can genuinely transform your business

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RR
Senior Analyst - Messaging & Mobility at a construction company with 10,001+ employees

As an existing IBM Domino customer, the implementation was smooth, and this is the case as well for new customers.

However, if you are migrating from a different solution to IBM Connections, relatively hefty planning and tooling is required.

We did experience some hindrances during the implementation period.

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it_user616566 - PeerSpot reviewer
Director of technology at a financial services firm with 10,001+ employees

Go with the latest version and get everything integrated.

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it_user616569 - PeerSpot reviewer
Systems admin at a non-profit with 1,001-5,000 employees

You should do a thorough analysis before applying any solution, compare different products and look at the costs. If it's not going to save costs, then it is not worth it. Cost is not everything but it's a major factor. So, it is important to do a thorough research and ask the businesses about the product.

The roadmap - i.e., where the product is going to be, in probably a year or two - is an important criteria whilst selecting a vendor.

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it_user616590 - PeerSpot reviewer
Web Development Manager at a financial services firm with 1,001-5,000 employees

Start slow - “Don't try to boil the ocean” is one of IBM's phrases - but basically plan and scope it out. Take your time and make sure you have all of your training in place, ahead of time.

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it_user541287 - PeerSpot reviewer
Senior Enterprise Solutions Architect at a insurance company with 1,001-5,000 employees

I recommend taking advantage of any offers for IBM staff to come onsite for adoption workshops for the staff using the platform. This was a helpful step in our rollout to the staff. I would also recommend that they be prepared to provide ongoing support after rollout, to be successful with adoption and to ensure that the staff has the information they need to be comfortable with navigating in the tool.

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it_user539625 - PeerSpot reviewer
Enterprise Social Network Community Manager at a tech company with 501-1,000 employees

I recommend internal testing of the functionality of the platform to understand the pros and cons compared to the modes of interaction and cooperation that already exist in the company. Then, I would proceed migrating one or two existing processes, launching a driven pilot that should involve an entire team / department. I would strongly recommend a gradual release of applications and training dedicated to each instrument. The platform is too complex to be used entirely from the start.

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AH
Social Business Consultant at a tech services company with 51-200 employees

Work with an IBM Business Partner who has skills and expertise, not only in the installation and configuration of the IBM Connections Suite of products, but also in the implementation and adoption of Enterprise Social Networking and Social Business.

The deployment of IBM Connections has a much lower focus on technical skills when compared with other business solutions. The success of your IBM Connections project will depend heavily on successful integration with everyday business processes and activities and user adoption.

Becoming a successful business using IBM Connections is a journey which requires careful planning and guidance, but the rewards are absolutely worth the effort.

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RD
Project Manager | Business Consultant | Learning & Development | Managing Partner at a tech services company with 51-200 employees

We see IBM Connections as the richest ESN platform on the market today. But it takes time to understand and you need to drive an active adoption program.

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it_user535224 - PeerSpot reviewer
Director of Digital and Mobile Strategy at a tech services company with 1,001-5,000 employees

Do your research and look for the solution that best fits your organization. Ultimately, enterprise social network adoption will be about culture and fit, and not the technology.

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it_user159693 - PeerSpot reviewer
Senior Manager of Network at a mining and metals company with 10,001+ employees

It is very important to set the proper goal for such an implementation and to verify the goal in the organization.

The next step is to test a few similar solutions by selected employees: Those specialized in different areas of the company, not just IT, but also communication, marketing, HR, finance, and manufacturing.

Then examine the pros and cons of each solution and decide which solution will help in achieving a goal.

I suggest at least three months for testing for each solution. An important issue is to choose the best project management methodology and the communication and project management knowledge of employees responsible for implementation.

The experience of people implementing such solutions in the organization is very helpful during the entire implementation process. In order to function effectively, people, not only those from the IT department, are necessary and need this knowledge.

The key, if not the most important role in this case, is the community manager. He or she:

  • Promotes this tool within the organization
  • Organizes trainings
  • Presents functions
  • Present examples of their use
  • Promotes good practices regarding the use of this tool in the organization.

After implementation, in each company’s department should appoint one person who will be responsible for departmental data updates.

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it_user616611 - PeerSpot reviewer
Head of Crewing, HR shore, Staff and Support at Seatrans ship management as
it_user616617 - PeerSpot reviewer
It architect for collaboration and mobile at a government with 1,001-5,000 employees

Do a comparison of the different solutions, and really look into what your use cases are and how you want to use them. Especially, look a bit forward, for example, whether you want to be dependent on one vendor or to have multiple vendors and integrate them. I think Connections is a pretty good choice but it depends on where you're coming from and what your current installed base is.

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it_user616599 - PeerSpot reviewer
VIP it and security at Imagining business machines llc

It's absolutely worthwhile but it is not a technology project, it is a cultural project. In order to get traction on an implementation with any social system like this, you've got to get the culture on board, before you roll out the technology. Otherwise, it's just viewed as yet another tool, that some people are going to use and some aren't.

The product's scalability, ease of use and completeness of vision are important criteria whilst selecting a vendor. One thing that I really have to give to IBM is that they do have a really good vision on what they are trying to accomplish and they're taking the product to that point. If you look at some of the competitors out there, they don't really seem to have this idea in their mind as to what they are trying to do exactly. A lot of it is, throw stuff at the wall and see what sticks or by just trying to copy features from everyone else. However, I see with the Connections platform, IBM is trying to innovate.

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it_user635457 - PeerSpot reviewer
Principal Consultant at a tech services company with 51-200 employees

Here are a few of feature improvements.

IBM addresses, improves collaboration and user experience with IBM  Connections 6.0:

  • Communities - Smart following; notifications; modern layouts; enhanced  rich-text content management   
  • Files - Selective sync of top-level folders for offline file access; hybrid-cloud storage option adapts to workload needs

Follow @IBMSocialBiz for direct updates.

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it_user616572 - PeerSpot reviewer
Team Lead messaging and collaboration at a healthcare company with 1,001-5,000 employees

I would definitely recommend it. You need to accept that this solution has a big learning curve for organizations that are not tech savvy. However, once you accept it, you will definitely start seeing its benefits.

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it_user244470 - PeerSpot reviewer
Social Business Consultant at a integrator with 1,001-5,000 employees

Start small, develop use cases with the usser community. Appoint champion users and train them in new ways of work.

Employ an experienced group of consultants who know IBM Connections and IBM Connectiosn Cloud

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it_user619791 - PeerSpot reviewer
Collaboration Engineer at a consultancy with 51-200 employees

You need a strong governance model and an effective adoption strategy. If possible, do not use the IBM Connections Files app as the main CMS of the organisation.

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it_user616587 - PeerSpot reviewer
System administrator at a wholesaler/distributor with 501-1,000 employees

Look at IBM Connections Cloud, just because of the ease-of-use. Again, I don't know how the setup went exactly but it all seems, at least once it is set up, to run very smoothly and fluidly.

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it_user616578 - PeerSpot reviewer
Connections administrator

Do your research. Don't skimp on marketing within the company, in terms of adoption. Invest heavily in adoption strategy, because you can put it out there and it will be great for a week because it's new and shiny. But unless you have a serious plan for adoption, your utilization is going to drop off like a cliff if you don't have a staged plan of keeping adoption rates high and incentivizing people.

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it_user616560 - PeerSpot reviewer
Technical services supervisor at a manufacturing company with 1,001-5,000 employees

Just understand what's all there and its cost. We haven't moved any files or applications or mails yet, just because of its cost. However, you should understand what's available and what you can use out of it. Don't be afraid to just pick and choose what you need.

When we choose a vendor, we are looking for somebody with whom we can work with and who doesn't speak a language that goes over our heads. In other words, a vendor that speaks our language and that assists us with what we need.

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it_user535221 - PeerSpot reviewer
Lead Consultant with 1,001-5,000 employees

The infrastructure team needs a skilled, technical person who is familiar with this product.

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it_user500193 - PeerSpot reviewer
Division Manager at a tech services company with 51-200 employees

It’s very important to understand what you want to do with “social” before implementing something on the platform.

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it_user551907 - PeerSpot reviewer
Responsable Technique IT at a tech company with 51-200 employees
  • Search for a good partner who has installed a lot of solutions and multiple integrations with other products. This may not be easy and more skills may necessary.
  • Most Connections functionality must be customized and personalized but it is more expensive to customize this product, and the product does necessarily provide the widespread coverage that a customer may seek.
  • I developed a personal project to help integrate and interoperate where I can define like a ERP, and My ERP is based on a identity Management and access management much more.
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it_user506664 - PeerSpot reviewer
IBM QRadar Specialist at a tech services company with 501-1,000 employees

Be very specific on features your business expects form such a platform as this, and then be honest about which products fulfill them the most. Don’t let your IT department decide to buy the product; the business department in your company should make the decision as they are your end users.

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it_user502014 - PeerSpot reviewer
System Engineer at a tech services company with 51-200 employees

Find an IBM Business Partner with experience and start to plan your environment.

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it_user504069 - PeerSpot reviewer
SAP Portal Architect/Developer at a tech services company with 1,001-5,000 employees

User acceptance is very important. I recommend looking at the processes within an organization and then identify the alignment of IBM Connections tools to support the processes. Then, migrate users into IBM Connections in a phased approach by showing each process area the benefit of using IBM Connections to support their process. User buy-in and acceptance is improved when users can see the immediate benefit, while at the same time discovering the power of IBM Connections for other tasks.

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it_user616593 - PeerSpot reviewer
E-business Manager at a financial services firm with 1,001-5,000 employees

Have business-level use cases before anything else. Also, think about integration, and where you want to integrate, and then also just basic usability.

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it_user504210 - PeerSpot reviewer
Digital Workplace & Collaboration Consultant at a tech services company with 51-200 employees

IBM Connections is a software product but deploying Connections is not mainly an IT project. You should know WHY you are deploying it and which GOALS you want to achieve with it. Otherwise, it will fail even if the infrastructure is running perfectly.

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it_user615213 - PeerSpot reviewer
CTO with 51-200 employees

IBM Connections is a good product with many functions. People should refer to the best practices to guide the company in how to use it. For example, when to use Blog, Wiki, Forum, Activity, Files, or Bookmark.

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it_user639681 - PeerSpot reviewer
IBM Technical Software Specialist at a tech services company with 51-200 employees

Keep your eyes open for IBM Connections 6.0 and the future version of Connections, Connections Pink. This version will move away from the IBM technology stack and take the route of micro-services. Connections will enter the world of Docker, MonogDB, Node.js, CFC, Redis, Muse, etc.

The complete software will be rewritten for this new technology. Also, the on-premises implementation will depend on the cloud offering. Updates will be seamlessly pushed towards your on-premises deployment. This technology will make big, clunky upgrade projects become a thing of the past.

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it_user616563 - PeerSpot reviewer
Process consultant at a transportation company with 1,001-5,000 employees

Do your research, but give IBM Connections a full tryout. Do a PoC and I think you'll be happy.

Relationship is the most important criteria while selecting a vendor. We want somebody who is going to be there and listen to our needs/feedback.

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it_user506652 - PeerSpot reviewer
Social Business Advisor at a tech services company with 51-200 employees

Adoption is the key that makes the difference. If you install/use it without a clear adoption plan, this solution becomes a Black Hole, which is the case for all kinds of these solutions.

We have developed a system of adoption for both solutions, and I think that in most cases, the cloud solution of IBM Connections will be the best choice. The on-premise edition is useful only if you require significant customisation and integration with internal legacy applications.

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it_user649998 - PeerSpot reviewer
Sharepoint Architect at a financial services firm with 10,001+ employees

It is a very good solution, if you are looking for a file-sharing solution. It is scalable to a larger audience.

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it_user616596 - PeerSpot reviewer
Services projects and European it at a non-tech company with 1,001-5,000 employees

The product itself is good, probably best in its class still, but the solution brings it down. They don't approach it as delivering a solution to a customer. They look at it as a product that then you work with. And they're making a big mistake there.

Get a good partner that understands how to implement it and don't expect that IBM can respond quickly enough. Make sure that if you buy the product and you use the product, that you've got a partner that can fully manage it for you. Don't expect there to be rapid releases. If there are gaps in functionality, be very clear that you probably won't get them within 18 months.

When selecting a vendor, trust is the most important criteria.

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it_user616608 - PeerSpot reviewer
IT Manager at Bank Data

At the moment, I would say, "Think hard about it." I want to trust that a vendor is reliable.

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it_user507975 - PeerSpot reviewer
Chief Solutions Architect at a tech consulting company with self employed

Get somebody to help you with the initial planning and install. The most important part of this product is not the technology but rather the effort you put into adoption of its usage. People will not just flock to it to use it; you have to work at making it valuable to users.

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it_user616614 - PeerSpot reviewer
Accounting manager at a transportation company with 501-1,000 employees

Just do it right now.

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it_user549546 - PeerSpot reviewer
Project Manager at a educational organization with 1,001-5,000 employees

Be aware that this is a whole new way of working. The product needs an adoption process to help all users. And you need a goal for the solution. Otherwise, you face the risk that only a few users will learn how to use it.

Start with understanding why you want to use it. Be aware that you need the CEO and the rest of management to embrace it to be successful.

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it_user478554 - PeerSpot reviewer
Executive Architect at a tech company with 501-1,000 employees

It is much easier to use like MS SharePoint/Yammer or Jive.

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it_user464814 - PeerSpot reviewer
IBM Infrastructure and IBM Escalation at a tech services company with 51-200 employees

Connections will be shipped soon and contains Orient Me, a new dashboard with IBM Watson technology. See Watson as your personal assistant and whom who you can get advised in your daily work.

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it_user616584 - PeerSpot reviewer
IT Infrastructure at a insurance company with 51-200 employees

Just do it and go to the Cloud version.

Certifications are the most important criteria while selecting a vendor. The vendor has to be really helpful, stay close and work together with us.

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it_user539469 - PeerSpot reviewer
Lotus Software Consultant at a tech consulting company with 51-200 employees

It is really important to have a plan on how to be successful with the implementation and adoption of this platform in your organization. You can't just install it and tell users to go ahead. Using this product as a transparent social platform where you share you work with others, is often a new way to work in most organizations.

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it_user616602 - PeerSpot reviewer
System administrator at a healthcare company with 10,001+ employees

Go ahead and implement it. As long as you get help from a business partner, it's not a big deal. Just plan ahead of time how to engage the user because the behavior is totally different, if they were not using something similar before.

The fee for my company's use is an important criteria when selecting a vendor.

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Buyer's Guide
Corporate Portals (Enterprise Information Portals)
March 2024
Find out what your peers are saying about HCLTech, Microsoft, Atlassian and others in Corporate Portals (Enterprise Information Portals). Updated: March 2024.
768,740 professionals have used our research since 2012.