HCL Connections Review

Communities help us manage teams and cross-team projects.


Valuable Features:

The most valuable feature is communities. You are able to manage your team / organization and also cross-team projects. It is very easy to use and provides a central place for your team.

Improvements to My Organization:

Especially in a distributed organisation like us, it helps to enhance collaboration and gain faster business results. It connects experts from different areas. It also helps to find the right people for a project faster and more efficiently.

Organizational improvements like easier collaboration and Meeting culture are immediately available. But it has also a strong mobile component which is very important for us. It provides for example local sync of documents on iPad etc.

Room for Improvement:

The different Features (Blog, Wiki, Forum, ...) do not behave equally e.g. how they handle files or links. This should be improved by IBM. Also the mobile Interface (app) is good but not state-of-the-art. Workflow Features can be implemented using IBM's Forms Experience Builder but this is an additional product with additional costs. Could be improved as well. The web editor has been improved but there is always room for more Features and Functions.

Use of Solution:

6 years

Deployment Issues:

No, each upgrade needs to be planned but it is no rip-and-replace product (like others). It also runs on differnt OS platforms and web Browsers.

Stability Issues:

No

Scalability Issues:

No, it is very scalable

Initial Setup:

Like each new product you need to know what you do with it and how to implement it. But it is not too complex.

Implementation Team:

We did the implementation by ourselves

Cost and Licensing Advice:

There a bundles available containing other IBM Solutions. This could be worth looking in. Cloud is also available if required.

Other Advice:

It is much easier to use like MS SharePoint/Yammer or Jive.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Business Partner of IBM (and others as well)
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