IBM Business Automation Workflow Valuable Features

It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications. The tool is really great for rolling processes out quickly without being too locked into them, so you still have the ability to come back and make alterations and grow. Let your processes grow with your business and keep that competitive edge through your operational efficiencies. No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes. Technical people can use the tool to build custom widgets. They can just start coding if that is their comfort zone. Though, I might not recommend it. Obviously, you should always use what is there first, then when you find the deficit start to think about code. View full review »

It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it. The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through. View full review »

One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA. Also, the usability is pretty impressive. We can bring this quickly to market. We can start with a quick proof of concept and then we can take that to the next level. We can also use it to build auxiliary solutions for future use. View full review »

Most valuable is how it improves the customer experience. Our company adds the value for the overall implementation, and clients always ask us, "Based on our investment, what value we will receive?" Automation will help them to improve their efficiency for any case resolution and improve the customer experience. The usability is nice. View full review »

It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features. The usability of the solution, from an application developer's perspective, is strong. From an infrastructure and deployment management perspective it's okay. For business users, the usability is strong at the task- and work-completion levels. View full review »

IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now. That's something that should have been done a while ago but is something that's a real big game-changer for them. It is the only product that includes capture content management and a process suite, as well as rules in RPA. View full review »