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Business process management (BPM) is an area where IT and business (theoretically) work together to make an organization’s workflows more effective and efficient. BPM has become more prominent in recent years as organizations have expanded and grown more complex – creating a need for managers to build coherent process workflows that touch multiple systems. BPM software brings it all together, enabling business analysts to collaborate with IT and orchestrate business process steps that invoke different underlying systems.
BPM is one of those concepts that sounds great, and has truly strong potential but is notoriously hard to implement well. As a result, members of IT Central Station emphasize usability as a key selection factor when deciding which BPM solution to buy. Users want fast results and easy deployment from BPM tools. On the end user front, powerful wizards, for example, can streamline workflow design and automation processes. The best BPM tools provide mechanisms for capturing business processes. This minimizes the repetitive, error-prone process of transposing business analysts’ observations into BPM requirements.
On the back end, admins and architects want the ability to integrate with other systems like SAP, Oracle and so forth. BPM platforms have to be flexible, modeling business processes transversely to all areas of a company. The toolset should ideally accept multiple data types and offer rules-based decision workflow capabilities. There should be logical modeling and embedded programming within BPM libraries. Task components ought to be reusable for the sake of efficiency.
Some users express a desire for BPM software packages to support Business Process Model and Notation (BPMN), a standard for the graphical representation for describing business processes. Specifically, IT Central Station members expect a BPM suite to support BPMN 2.0, the latest version, from modeling through execution. In the best case scenario, the tool won’t create extra work for developers. Users like real java-like hooks into development of the business process model to help developers easily build integrations. Members prefer BPM that doesn't use any type of proprietary scripting language.
Business Process Management Reviews
Read reviews of Business Process Management that are trending in the IT Central Station community:
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The most valuable feature of the tool is its ability to provide line of sight from Buinsess Outcome (Service to be delivered) down to how the resources are configured and connected to make it happen. Understanding how the Business and... more»
It started improving visibility and provided us a better picture of technology dependencies. It has allowed us to better document what the business needs and more cleanly identify the technologies that are going to be needed to support the... more»
Stability is definitely a critical thing. Organizations can not afford to have to be rebooting production systems to add a user or to reset a users session. It needs to be more self-healing. The intuitiveness of the interface. The ability for... more»
Traceability across architecture domains - business architecture and data technology. All of them can connect the dots, and get an end-to-end view of the architecture landscape. That is one of the powerful strengths of the tool. The second... more»
Architecture modeling - since it's repository-based, it's a lot easier for people to query, create their diagrams, and check for modeling rules. That's another good feature that is available. It's easy for us to enforce standards. That's also... more»
The process side love the tool. It helps them to build their current operating model and also to get to the target operating model. That has been helpful and successful. We're still struggling with challenges on the application and technology... more»
The main module we use is ITPM. The ability to have standardized reports around obsolescence and lifecycle management is probably the most valuable. We are trying to move to a more standardized approach regarding how we do lifecycle... more»
We are not using the entire platform, although we are licensed for a couple modules. The main one that we are using is ITPM. The other thing that I think we find useful outside of the obsolescence report is also having a more organized view... more»
I think it has a lot to offer, but we have been focusing in on ITPM. I think we ourselves need to do a little bit more exploration of how we can benefit from some of the other modules. Something that might be helpful is to have a little bit... more»
We like the BPMN notation because it's BPMN 2.0 compliant. We like the out-of-the-box REST API features so we can build a service with Camunda, and instantly it's accessible using a REST interface, and of course, we like the REST protocol... more»
The open source factor is a big one because we don't worry about feature customization issues. The problem with proprietary products is, if they're not giving you the features you want there's nothing you can do about it. All you can do is... more»
Like all BPM tools, they're very bad with proprietary UIs. In general, anyone who uses BPM tools should not expect to use their proprietary UI. It just works awfully. It's very difficult to customize. You should just build your own UI and... more»
* The user interface and ease of use as compared to some of the other products I have tried. * The ability to document the entire process within the same diagram and then generate documents in Word. * The ability to publish on the web has... more»
* I developed a complete Project Management Framework for the company's use which has been published for policy adoption by all Project Managers. * I developed and published a procurement governance framework which is extensively used in... more»
* Previously I rated the product with 10 but now i am down grading it to 8. * The system does not work well in Windows 8 (Full version) on tablet PCs. I had raised this issue and was told that it will not display the diagrams effectively due... more»
Transparency in developing a global enterprise inventory of the firm's application and technology assets. The aspect of the tool that appeals to us at this time is the HOPEX IT portfolio management capability. What that portfolio management... more»
If you think about, it's about having transparency, a current, complete and accurate view of your entire application ecosystem. There are a number of benefits associated with that. Whether those benefits be for strategic planning, asset... more»
We've asked the vendor for a number of enhancements to mature the tool. One of those specifically, is a service based interface. Both for feeding data into the tool, and retrieving data from the tool, so that other vendor solutions can... more»
Enterprise Architect at a tech consulting company with 501-1,000 employees
Sep 22 2017
What do you think of IBM BPM?
Since the blue-washing of Lombardi, IBM has introduced three
variations on the core BPM product in order to provide different entry level
costs to customers based on the how they intend to use the product
These levels are defined as
Broadly speaking Express and Standard differ in how the customer is
allowed to use the technology where Advanced edition differs in that it
allows customers to use WebSphere Process Server (WPS)
capabilities which have now been integrated into the technology suite
(this includes Integration Designer which is the new WebSphere design too and also Business Spaces)
Update: IBM is introducing additional changes to BPM Advanced edition that will result in a further divergence...
The main benefit of Mega is the fact that you can link data from multiple enterprise architecture practices so that, for instance, business architecture artifacts can link to system architecture artifacts, and so you can get a more complete... more»
Mega can be used to start conversations with the business. We can put a process map or capability map in front of a business user and start a conversation that way. Rather than starting from scratch and interviewing them about what they do... more»
It's very prescriptive right now as to a particular diagram, what objects you can put on that diagram, and sometimes if you're working with the business you might want to just sketch something out rather than have those limitations.. When you... more»
Bizagi offers phenomenal ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving... more»
We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas and Manufacturing. In common with all of these, the ease of use... more»
Version 10.7 lacked capabilities for complex case control, but this feature has been included in the newly released v11 of the product. For very large projects and deployments, the automated "One Click" deployment wizard can sometimes take a... more»
One of the most valuable features of the solution is the capability to allow the implementation of static processes, using the standard BPMN 2.0 notation, and also to address not straightforward, dynamic process scenarios, by providing... more»
The tool gives us capabilities to significantly increase the transparency regarding business processes and their corresponding executions. In addition, Oracle BPM Suite allows Business and IT teams to talk about the same things, the business... more»
Oracle BPM is easy to use for both the business and developers; both design process models in a common format, tailored specifically to their skills. Often overlooked in software evaluations, the integration to underlying databases and... more»
On a recent project, we were able to seamlessly integrate multiple ERPs into a process. On the same project, we integrated content images and metadata from Oracle's WebCenter Content into the process and its user interfaces. Using BAM, the... more»
Although it is a robust product, its learning curve can be steep without having the proper training and mentoring on the first project. As with most BPM projects interaction with people is a key element. Creating user interfaces the end users... more»
The most valuable features of Appian are: * Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster. * Easy to build case management, with Records and Related Actions... more»
Most notably, it allows us to quickly automate processes and case management work, often cutting the manual time required in half or more. End to end time is also noticeably improved, as is the user experience of the people using the new... more»
Two things are valuable: * The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions,... more»
It enabled the development of a new safety critical equipment testing database and the integration of this with the inventory management system and the asset management system. As more systems are integrated, this solution enables a spider... more»
The product has developed considerably since I have used it. At that time, the use of system integration alongside the business process orchestration was cutting edge. Now, there are many more mature offerings including IBM BPM. I believe... more»
The best features of this product are the following: * Point and Click interface, which requires zero coding and anyone can build workflows and processes without any difficulty. * Seamless customization of the instance so you can customize it... more»
I work for a large advertising corporation with a large number of moving parts and processes between departments and our clients. This product enables us to track financial and production deliverable information in order for our clients to... more»
The one area of improvement would be marketing of the product. There are many BPM platforms out there on the market today. This one should be towards the top over some of the big names, such as IBM and Oracle.
Ajax services are most important to me, but currently we've moved them more into status closed. This is because we are using the HL7 version of iBPM. Thus, the one thing that I love about them is that they make it easier to integrate with... more»
It's ability to hand over processes. There are stages of the process from one user to another, and also the ability of keeping a session. Because I'm in a financial institution, where you are originating an account for a customer and could... more»
When you have to integrate files for enterprise applications. We call them ESIs. This requires a lot of work, because you have to first create the EF file and integration designer, which takes quite some time, before you can be able to... more»
The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management. Its core focus was to, at the end provide a neat tool for the Management to use as get a grasp about... more»
It has improved the organization where I work currently, in a way that the processes are more transparent, then before when they were present only in documents. Advanced modeling, structuring and visualization capabilities of ARIS made this... more»
The main "drawback" of ARIS is that it is not targeted towards the real implementation and running of certain business processes. It does not have a real workflow engine beneath that can make things actually run. This is also due to it's... more»
For the past couple years I have been working with the BizFlow Plus BPM Suite. The BPMS includes many integrated modules that together allow me to create core applications with really nice user experiences. Major BizFlow components cover... more»
Business Users can create tasks dynamically as per complex business cases which are well monitored within the business process instead of unmonitored-random-unprocessed email chains. Monitoring eventually helps in remodeling the existing... more»
I suggest BizFlow create look up functionality to add and cache reusable form data (e.g., static drop down data) as it is required in almost every software application. From what I heard this is happening as well as form templates, form field... more»
You can model and automate processes really fast. Most of the interface are very intuitive. Your team can work on it having basic training about databases and BPM modeling. The integration capabilities are useful, but identifying errors in... more»
We have some processes which were being executed using Office and other tools. After implementing Bizagi, there are measures of processes and we can improve the execution. In most of the scenarios, we enhance the traceability of the... more»
Features like SAP SolMan sync, Alfabet EA integration (another Software AG product). Also, a good defined framework for BPM or any consulting practice across any verticals or domains, whether it's TOGAF methodology, running BPM Lifecycle or... more»
Vendor continuously brings updated versions to market with bug fixes from earlier versions and fulfilling user/customer expectations, so they are inline with continuous improvement. Regarding stability, when there are any customized settings... more»
The Integration Server It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine). Universal Messaging Universal Messaging is a Message... more»
Perhaps the Java Service section, which is probably confusing for a new developer. It doesn't represent OOP very well, just a method and proprietary interface called IData. It would be great if we could create a Class, method, instance... more»
Paul has over 20 years of commercial experience in the IT industry having working in all areas of IT including both technical and non-technical roles.
He is currently consulting in the Enterprise Architecture space and particularly in Mobile Application Design, Business Process and Business... more>>
Neil Simpson is the founder and principal consultant of InnoVelocity, the leading US implementation partner for Bizagi, with a 10-year track record helping customers large and small achieve outstanding results with BPM, Case Management and Digital Transformation. Our nationwide team of 8... more>>
With 35 years experience in IT ranging from programming to architecture designs and vast experience in IT Management my goals are to research, innovate and implement:
(1) IT practices
(2) Business System Solutions
(4) Business Processes.
(1) Business... more>>
Vairavamuthu has 10 + years of experience in application development and implementation. He has strong skills in structured System Analysis and Design of Imaging & Scanning Solutions for Document Management Systems. He has been involved in the requirement gathering, designing, implementation,... more>>
Business Process and Software Development Consultant
Technology leader, MBA, and consultant in the areas of Business Process Management, building high performance teams, Agile and Test Driven Development methodologies.
Specialties: BPM with Appian and Lombardi/IBM BPM, Business process modeling, Enterprise application development, J2EE... more>>
Owner and technical specialist at Thinknique, providing BPM solutions using Kofax TotalAgility.
Former Kofax Vice President for BPM for the Asia Pacific region. With broad experience in BPM (TotalAgility in particular) and Microsoft development technologies.
Direct implementation... more>>
A leading expert in decision management and in the development of Decision Management Systems. Experienced working with business rules, predictive analytics and other decisioning technologies to improve operational systems. Published author - Decision Management Systems (IBM Press), Smart... more>>
In early 2001, I graduated high school, specialized in computers/office machines, and started working as a computer technician for Elkjøp Norge in Kristiansand. Shortly after, I was hired into Enitsør, a telecom company developing fiber broadband products, to administer their servers and network.... more>>
Founder and developer of online sales site www.tbeznyss.com
Active member of the ATLAS Association website administrator http://www.atlas-association.com and event organizer RDV Leaders - http://www.atlas-association.com/index.php/tools/ cms/137
Gerente de TI y Consultoría de Procesos de Negocios - PKF Controller
Information Technology Project Coordinator - CETISA
IT Senior Consultant - HGSA/HESA
Commercial Director FMG
Franchising Operations Consultant FMG
Information Security Consultant
Information Systems Audit... more>>
Senior level information technology and management experience. Industry background spans technology, financial, government plus healthcare, and includes Fortune 500 global companies. Extensive knowledge working with board members and business executives at all levels, managing large and complex... more>>
Work as BPM professional - Business Process Management
I am graduated in business administration with experience in large multinational company in IT and process management, fluent English spoken and written, international experience with study abroad.
I work a few years... more>>
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