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Find out what your peers are saying about Bizagi, IBM, Software AG and others in Business Process Management.
253,234 professionals have used our research since 2012.
Business process management report from it central station 2018 02 17 thumbnail
Find out what your peers are saying about Bizagi, IBM, Software AG and others in Business Process Management.
253,234 professionals have used our research since 2012.
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The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. For Views, Comparisons, Reviews, and Followers the score is calculated as follows: The product with the highest count in each area gets the highest available score of 17.5 points. Every other product gets assigned points based on its total in proportion to the #1 product in that area. For example, if a product has 80% of the number of reviews compared to the product with the most reviews then the product's score for reviews would be 17.5% (weighting factor) * 80% = 14. For Average Rating, the maximum score is 30 points awarded linearly based on our rating scale of 1-10. If a product has fewer than ten reviews, the point contribution for Average Rating is reduced (one-third reduction in points for products with 5-9 reviews; two-thirds reduction for products with fewer than five reviews). Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.
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38748
Bizagi
25172
Bonita
14741
IBM BPM
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15600
Bizagi
14199
Bonita
10299
IBM BPM

What is Business Process Management?

Business process management (BPM) is an area where IT and business (theoretically) work together to make an organization’s workflows more effective and efficient. BPM has become more prominent in recent years as organizations have expanded and grown more complex – creating a need for managers to build coherent process workflows that touch multiple systems. BPM software brings it all together, enabling business analysts to collaborate with IT and orchestrate business process steps that invoke different underlying systems.

BPM is one of those concepts that sounds great, and has truly strong potential but is notoriously hard to implement well. As a result, members of IT Central Station emphasize usability as a key selection factor when deciding which BPM solution to buy. Users want fast results and easy deployment from BPM tools. On the end user front, powerful wizards, for example, can streamline workflow design and automation processes. The best BPM tools provide mechanisms for capturing business processes. This minimizes the repetitive, error-prone process of transposing business analysts’ observations into BPM requirements.

On the back end, admins and architects want the ability to integrate with other systems like SAP, Oracle and so forth. BPM platforms have to be flexible, modeling business processes transversely to all areas of a company. The toolset should ideally accept multiple data types and offer rules-based decision workflow capabilities. There should be logical modeling and embedded programming within BPM libraries. Task components ought to be reusable for the sake of efficiency.

Some users express a desire for BPM software packages to support Business Process Model and Notation (BPMN), a standard for the graphical representation for describing business processes. Specifically, IT Central Station members expect a BPM suite to support BPMN 2.0, the latest version, from modeling through execution. In the best case scenario, the tool won’t create extra work for developers. Users like real java-like hooks into development of the business process model to help developers easily build integrations. Members prefer BPM that doesn't use any type of  proprietary scripting language.


Business Process Management Reviews

Read reviews of Business Process Management that are trending in the IT Central Station community:
Your trust is our top concern, so companies can't alter or remove reviews.
Mega logo blue without baseline
MEGA International
Anonymous avatar x80
Real User
Chief Enterprise Architect at a aerospace/defense firm with 501-1,000 employees

What is most valuable?

The most valuable feature of the tool is its ability to provide line of sight from Buinsess Outcome (Service to be delivered) down to how the resources are configured and connected to make it happen. Understanding how the Business and... more»

How has it helped my organization?

It started improving visibility and provided us a better picture of technology dependencies. It has allowed us to better document what the business needs and more cleanly identify the technologies that are going to be needed to support the... more»

What needs improvement?

Stability is definitely a critical thing. Organizations can not afford to have to be rebooting production systems to add a user or to reset a users session. It needs to be more self-healing. The intuitiveness of the interface. The ability for... more»
Mega logo blue without baseline
MEGA International
Anonymous avatar x80
Real User
Enterprise Architect at a financial services firm with 1,001-5,000 employees

What is most valuable?

Traceability across architecture domains - business architecture and data technology. All of them can connect the dots, and get an end-to-end view of the architecture landscape. That is one of the powerful strengths of the tool. The second... more»

How has it helped my organization?

Architecture modeling - since it's repository-based, it's a lot easier for people to query, create their diagrams, and check for modeling rules. That's another good feature that is available. It's easy for us to enforce standards. That's also... more»

What needs improvement?

The process side love the tool. It helps them to build their current operating model and also to get to the target operating model. That has been helpful and successful. We're still struggling with challenges on the application and technology... more»
Business process management report from it central station 2018 02 17 thumbnail
Find out what your peers are saying about Bizagi, IBM, Software AG and others in Business Process Management.
253,234 professionals have used our research since 2012.
Mega logo blue without baseline
MEGA International
Anonymous avatar x80
Real User
Director Enterprise Architecture at a healthcare company with 1,001-5,000 employees

What is most valuable?

The main module we use is ITPM. The ability to have standardized reports around obsolescence and lifecycle management is probably the most valuable. We are trying to move to a more standardized approach regarding how we do lifecycle... more»

How has it helped my organization?

We are not using the entire platform, although we are licensed for a couple modules. The main one that we are using is ITPM. The other thing that I think we find useful outside of the obsolescence report is also having a more organized view... more»

What needs improvement?

I think it has a lot to offer, but we have been focusing in on ITPM. I think we ourselves need to do a little bit more exploration of how we can benefit from some of the other modules. Something that might be helpful is to have a little bit... more»
Anonymous avatar x80
Real User
Associate Director (Technology) at a comms service provider with 10,001+ employees
Oct 31 2017

What is most valuable?

We like the BPMN notation because it's BPMN 2.0 compliant. We like the out-of-the-box REST API features so we can build a service with Camunda, and instantly it's accessible using a REST interface, and of course, we like the REST protocol... more»

How has it helped my organization?

The open source factor is a big one because we don't worry about feature customization issues. The problem with proprietary products is, if they're not giving you the features you want there's nothing you can do about it. All you can do is... more»

What needs improvement?

Like all BPM tools, they're very bad with proprietary UIs. In general, anyone who uses BPM tools should not expect to use their proprietary UI. It just works awfully. It's very difficult to customize. You should just build your own UI and... more»
Bizagi2
Bizagi
Add murugappanramanathan
Consultant
IT Consultant and Adviser at Eximius Medical Admministration Solutions
Oct 07 2017

What is most valuable?

* The user interface and ease of use as compared to some of the other products I have tried. * The ability to document the entire process within the same diagram and then generate documents in Word. * The ability to publish on the web has... more»

How has it helped my organization?

* I developed a complete Project Management Framework for the company's use which has been published for policy adoption by all Project Managers. * I developed and published a procurement governance framework which is extensively used in... more»

What needs improvement?

* Previously I rated the product with 10 but now i am down grading it to 8. * The system does not work well in Windows 8 (Full version) on tablet PCs. I had raised this issue and was told that it will not display the diagrams effectively due... more»
Mega logo blue without baseline
MEGA International
Anonymous avatar x80
Real User
Global Head of Architecture Strategy at a insurance company with 1,001-5,000 employees

What is most valuable?

Transparency in developing a global enterprise inventory of the firm's application and technology assets. The aspect of the tool that appeals to us at this time is the HOPEX IT portfolio management capability. What that portfolio management... more»

How has it helped my organization?

If you think about, it's about having transparency, a current, complete and accurate view of your entire application ecosystem. There are a number of benefits associated with that. Whether those benefits be for strategic planning, asset... more»

What needs improvement?

We've asked the vendor for a number of enhancements to mature the tool. One of those specifically, is a service based interface. Both for feeding data into the tool, and retrieving data from the tool, so that other vendor solutions can... more»
Add paulparisi
Consultant
Enterprise Architect at a tech consulting company with 501-1,000 employees
Sep 22 2017

What do you think of IBM BPM?

Since the blue-washing of Lombardi, IBM has introduced three variations on the core BPM product in order to provide different entry level costs to customers based on the how they intend to use the product suite. These levels are defined as Express Edition Standard Edition Advanced Edition Broadly speaking Express and Standard differ in how the customer is allowed to use the technology where Advanced edition differs in that it allows customers to use WebSphere Process Server (WPS) capabilities which have now been integrated into the technology suite (this includes Integration Designer which is the new WebSphere design too and also Business Spaces) Update: IBM is introducing additional changes to BPM Advanced edition that will result in a further divergence...
Mega logo blue without baseline
MEGA International
Anonymous avatar x80
Real User
Enterprise Business Architect at a insurance company with 1,001-5,000 employees

What is most valuable?

The main benefit of Mega is the fact that you can link data from multiple enterprise architecture practices so that, for instance, business architecture artifacts can link to system architecture artifacts, and so you can get a more complete... more»

How has it helped my organization?

Mega can be used to start conversations with the business. We can put a process map or capability map in front of a business user and start a conversation that way. Rather than starting from scratch and interviewing them about what they do... more»

What needs improvement?

It's very prescriptive right now as to a particular diagram, what objects you can put on that diagram, and sometimes if you're working with the business you might want to just sketch something out rather than have those limitations.. When you... more»
Bizagi2
Bizagi
F7e780d4 fc77 4ec4 9ff0 feb4b387d89e avatar
Consultant
Founder/Principal at a tech services company with 51-200 employees
Oct 21 2017

What is most valuable?

Bizagi offers phenomenal ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving... more»

How has it helped my organization?

We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas and Manufacturing. In common with all of these, the ease of use... more»

What needs improvement?

Version 10.7 lacked capabilities for complex case control, but this feature has been included in the newly released v11 of the product. For very large projects and deployments, the automated "One Click" deployment wizard can sometimes take a... more»
Fcfe3eaf 5069 4810 8a76 1d48e4cc608f avatar
Real User
Solution Architect at a tech services company with 201-500 employees
Dec 22 2017

What is most valuable?

One of the most valuable features of the solution is the capability to allow the implementation of static processes, using the standard BPMN 2.0 notation, and also to address not straightforward, dynamic process scenarios, by providing... more»

How has it helped my organization?

The tool gives us capabilities to significantly increase the transparency regarding business processes and their corresponding executions. In addition, Oracle BPM Suite allows Business and IT teams to talk about the same things, the business... more»

What needs improvement?

Support for Decision Modelling Notation (DMN). There is a Business Rule Engine available, but this is not DMN-compatible.
6cfbc1ce f4ab 48bd 9131 ada38e3baba2 avatar
Reseller
Senior Architect at a tech consulting company with 51-200 employees
Sep 22 2017

What is most valuable?

Oracle BPM is easy to use for both the business and developers; both design process models in a common format, tailored specifically to their skills. Often overlooked in software evaluations, the integration to underlying databases and... more»

How has it helped my organization?

On a recent project, we were able to seamlessly integrate multiple ERPs into a process. On the same project, we integrated content images and metadata from Oracle's WebCenter Content into the process and its user interfaces. Using BAM, the... more»

What needs improvement?

Although it is a robust product, its learning curve can be steep without having the proper training and mentoring on the first project. As with most BPM projects interaction with people is a key element. Creating user interfaces the end users... more»
1b64a36c 575e 46bb 8525 20215bc6fc07 avatar?1457543613
Consultant
Business Process and Software Development Consultant at a tech services company with 10,001+ employees
Jul 23 2017

What is most valuable?

The most valuable features of Appian are: * Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster. * Easy to build case management, with Records and Related Actions... more»

How has it helped my organization?

Most notably, it allows us to quickly automate processes and case management work, often cutting the manual time required in half or more. End to end time is also noticeably improved, as is the user experience of the people using the new... more»

What needs improvement?

The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development, Subversion, etc.)
9a9791ec fcd7 497e 9a77 288a40a01729 avatar
Real User
Principal Business Process Analyst at a non-tech company with 1,001-5,000 employees
Jul 18 2017

What is most valuable?

Two things are valuable: * The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions,... more»

How has it helped my organization?

It enabled the development of a new safety critical equipment testing database and the integration of this with the inventory management system and the asset management system. As more systems are integrated, this solution enables a spider... more»

What needs improvement?

The product has developed considerably since I have used it. At that time, the use of system integration alongside the business process orchestration was cutting edge. Now, there are many more mature offerings including IBM BPM. I believe... more»
Anonymous avatar x80
Real User
Senior Business Analyst at a marketing services firm with 10,001+ employees
Sep 26 2017

What is most valuable?

The best features of this product are the following: * Point and Click interface, which requires zero coding and anyone can build workflows and processes without any difficulty. * Seamless customization of the instance so you can customize it... more»

How has it helped my organization?

I work for a large advertising corporation with a large number of moving parts and processes between departments and our clients. This product enables us to track financial and production deliverable information in order for our clients to... more»

What needs improvement?

The one area of improvement would be marketing of the product. There are many BPM platforms out there on the market today. This one should be towards the top over some of the big names, such as IBM and Oracle.
Bd19d6db 2a0f 4eeb bea1 305bc7393be0 avatar
Real User
Application Developer at a financial services firm with 10,001+ employees
Oct 03 2017

What is most valuable?

Ajax services are most important to me, but currently we've moved them more into status closed. This is because we are using the HL7 version of iBPM. Thus, the one thing that I love about them is that they make it easier to integrate with... more»

How has it helped my organization?

It's ability to hand over processes. There are stages of the process from one user to another, and also the ability of keeping a session. Because I'm in a financial institution, where you are originating an account for a customer and could... more»

What needs improvement?

When you have to integrate files for enterprise applications. We call them ESIs. This requires a lot of work, because you have to first create the EF file and integration designer, which takes quite some time, before you can be able to... more»
Software%20ag logo
Software AG
Nikola dlaka li?1414332889
Consultant
Consultant at a energy/utilities company with 1,001-5,000 employees
May 19 2017

What is most valuable?

The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management. Its core focus was to, at the end provide a neat tool for the Management to use as get a grasp about... more»

How has it helped my organization?

It has improved the organization where I work currently, in a way that the processes are more transparent, then before when they were present only in documents. Advanced modeling, structuring and visualization capabilities of ARIS made this... more»

What needs improvement?

The main "drawback" of ARIS is that it is not targeted towards the real implementation and running of certain business processes. It does not have a real workflow engine beneath that can make things actually run. This is also due to it's... more»
Bizflow
BizFlow
Cb08fcd3 d109 485d bc82 fb6e011a67dd avatar?1440869260
Vendor
Senior Software Engineer at a tech services company with 1,001-5,000 employees
Sep 29 2017

What is most valuable?

For the past couple years I have been working with the BizFlow Plus BPM Suite. The BPMS includes many integrated modules that together allow me to create core applications with really nice user experiences. Major BizFlow components cover... more»

How has it helped my organization?

Business Users can create tasks dynamically as per complex business cases which are well monitored within the business process instead of unmonitored-random-unprocessed email chains. Monitoring eventually helps in remodeling the existing... more»

What needs improvement?

I suggest BizFlow create look up functionality to add and cache reusable form data (e.g., static drop down data) as it is required in almost every software application. From what I heard this is happening as well as form templates, form field... more»
Bizagi2
Bizagi
5335129c 572b 4c86 8984 b60554d14f7f avatar
Real User
Director de Desarrollo at a tech services company with 1,001-5,000 employees
Jul 21 2017

What is most valuable?

You can model and automate processes really fast. Most of the interface are very intuitive. Your team can work on it having basic training about databases and BPM modeling. The integration capabilities are useful, but identifying errors in... more»

How has it helped my organization?

We have some processes which were being executed using Office and other tools. After implementing Bizagi, there are measures of processes and we can improve the execution. In most of the scenarios, we enhance the traceability of the... more»

What needs improvement?

They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation. Now, we are migrating from 10 to 11 and we have issues on some features.
Software%20ag logo
Software AG
F5015c47 0ebd 46a7 a218 82d08dd07ee5 avatar
Consultant
Business Process Management Consultant and Business Analyst at a tech services company with 10,001+ employees
Sep 27 2017

What is most valuable?

Features like SAP SolMan sync, Alfabet EA integration (another Software AG product). Also, a good defined framework for BPM or any consulting practice across any verticals or domains, whether it's TOGAF methodology, running BPM Lifecycle or... more»

How has it helped my organization?

It has helped to a great extent in defining and maintaining repositories for various industries, further facilitating projects like portfolio management, etc.

What needs improvement?

Vendor continuously brings updated versions to market with bug fixes from earlier versions and fulfilling user/customer expectations, so they are inline with continuous improvement. Regarding stability, when there are any customized settings... more»
Software%20ag logo
Software AG
Anonymous avatar x80
Real User
SOA Governance at a energy/utilities company with 1,001-5,000 employees
Sep 18 2017

What is most valuable?

The Integration Server It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine). Universal Messaging Universal Messaging is a Message... more»

How has it helped my organization?

Time effective and efficient to development phase, enhance agility and integration between application, platform, etc.

What needs improvement?

Perhaps the Java Service section, which is probably confusing for a new developer. It doesn't represent OOP very well, just a method and proprietary interface called IData. It would be great if we could create a Class, method, instance... more»
Business process management report from it central station 2018 02 17 thumbnail
Find out what your peers are saying about Bizagi, IBM, Software AG and others in Business Process Management.
253,234 professionals have used our research since 2012.

Business Process Management RFP Templates and Other Tools

Take advantage of these useful tools from our users. Many explain how they choose enterprise tech solutions. Feel free to contribute your own!
Weighted Scoring Model for BPM Solutions

Add paulparisi
3,679

6
TOP 5POPULAR
Enterprise Architect
Paul has over 20 years of commercial experience in the IT industry having working in all areas of IT including both technical and non-technical roles. He is currently consulting in the Enterprise Architecture space and particularly in Mobile Application Design, Business Process and Business... more>>
F7e780d4 fc77 4ec4 9ff0 feb4b387d89e avatar
785

6
Founder/Principal
Neil Simpson is the founder and principal consultant of InnoVelocity, the leading US implementation partner for Bizagi, with a 10-year track record helping customers large and small achieve outstanding results with BPM, Case Management and Digital Transformation. Our nationwide team of 8... more>>
Nikola dlaka li?1414332889
3,084

3
TOP 5POPULAR
Starting as a developer entusiast... Continuing as a consultant and service provider... Still trying to bring the worlds of business and IT a bit closer...
Add murugappanramanathan
4,687

2
TOP 5POPULAR
IT Consultant and Adviser
With 35 years experience in IT ranging from programming to architecture designs and vast experience in IT Management my goals are to research, innovate and implement: (1) IT practices (2) Business System Solutions (3) Methodologies (4) Business Processes. Specialties: (1) Business... more>>
E8405e77 b97a 4139 a1e8 f1d202659cb4 avatar
40
TOP 5
Kofax KTA Tech Lead Consultant
Vairavamuthu has 10 + years of experience in application development and implementation. He has strong skills in structured System Analysis and Design of Imaging & Scanning Solutions for Document Management Systems. He has been involved in the requirement gathering, designing, implementation,... more>>
1b64a36c 575e 46bb 8525 20215bc6fc07 avatar?1457543613
314
TOP 5
Business Process and Software Development Consultant
Technology leader, MBA, and consultant in the areas of Business Process Management, building high performance teams, Agile and Test Driven Development methodologies. Specialties: BPM with Appian and Lombardi/IBM BPM, Business process modeling, Enterprise application development, J2EE... more>>
Ownerand9465 li?1414329476
1,924
TOP 20
Owner and technical specialist at Thinknique, providing BPM solutions using Kofax TotalAgility. Former Kofax Vice President for BPM for the Asia Pacific region. With broad experience in BPM (TotalAgility in particular) and Microsoft development technologies. Direct implementation... more>>
Jamestaylorheadshot2
34,116
A leading expert in decision management and in the development of Decision Management Systems. Experienced working with business rules, predictive analytics and other decisioning technologies to improve operational systems. Published author - Decision Management Systems (IBM Press), Smart... more>>
Reviewed Everest Blueriq: First Look – Aquima
Add ed
1,578
POPULAR
Solution Architect / Senior Consultant
In early 2001, I graduated high school, specialized in computers/office machines, and started working as a computer technician for Elkjøp Norge in Kristiansand. Shortly after, I was hired into Enitsør, a telecom company developing fiber broadband products, to administer their servers and network.... more>>
Lamine ghemati li?1414332132
4,054
POPULAR
Founder and developer of online sales site www.tbeznyss.com Active member of the ATLAS Association website administrator http://www.atlas-association.com and event organizer RDV Leaders - http://www.atlas-association.com/index.php/tools/ cms/137
91940282 89a5 4c3d 8769 1088ed3fb11e avatar
332
Gerente de TI y Consultoría de Procesos de Negocios - PKF Controller Information Technology Project Coordinator - CETISA IT Senior Consultant - HGSA/HESA Commercial Director FMG Franchising Operations Consultant FMG Information Security Consultant Information Systems Audit... more>>
Anonymous avatar x100
606
Co-Founder & Senior Consultant, IT
Senior level information technology and management experience. Industry background spans technology, financial, government plus healthcare, and includes Fortune 500 global companies. Extensive knowledge working with board members and business executives at all levels, managing large and complex... more>>
Leonardocruz
1,860

5
POPULAR
Project Manager
Professional Goal: Work as BPM professional - Business Process Management I am graduated in business administration with experience in large multinational company in IT and process management, fluent English spoken and written, international experience with study abroad. I work a few years... more>>

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