IBM Business Automation Workflow Review

Has good business process modelling but the software is complicated


What is our primary use case?

The primary use case is for defining business processes. 

What is most valuable?

The business process modeling is the most valuable feature. 

What needs improvement?

In terms of improvement, it could be less complex. It's quite a complicated software. 

For how long have I used the solution?

I have been using IBM Work Automation Workflow for a year. 

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable but it depends on the amount of infrastructure you use. 

How are customer service and technical support?

Their technical support is good. You get what you pay for you. 

Which solution did I use previously and why did I switch?

We haven't really used other solutions. We had something in-house before this. 

How was the initial setup?

It is not easy to deploy. You need a specialist's knowledge first which adds half a day to the deployment.

What's my experience with pricing, setup cost, and licensing?

It's IBM, it's always expensive. 

What other advice do I have?

Decide what you are looking to do and make sure that this solution does that before you go for it. 

I would rate it a six out of ten. To make it a higher score, it should be less complex. 

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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