Kerio Control Pros and Cons

Kerio Control Pros

BrianCook
Senior Technology Specialist - VP at Unified Technology Solutions
It is very comprehensive and simple. It has all the active protections. It's updated. We love that you can set how often it is updated so you can work what is right for you. A large company with a lot of bandwidth can update the virus definitions and security definitions hourly, if they want. A smaller site that's remote, where maybe updating the definitions will eat into the bandwidth, we can schedule those more to go later at night. It's very flexible and works for us in all types of situations. This is great because then we don't have to learn seven different products to be able to work with seven different scenarios.
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Andy Dibble
IT Manager at Flare Technologies
One thing we use quite a lot, as well, is the DHCP Server, because we do a lot of work where all our devices need to have static IP addresses. Rather than going around and configuring every box, we do it all through DHCP reservations. It's easier. We've got a record of it. We can manipulate it if we need to change something or change some hardware. It's all easy. Even guys who are not used to using it can pick it up quite quickly.
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Frank Raasveld
Owner at Fr@nkonnections
When one of the employees of my customers is using the VPN Client, I have created for them that they will always get a message. When the VPN Client connects to Kerio Control from the outside, they will get an email so they know when they are connected and when they are disconnected what is happening to their network.
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Learn what your peers think about Kerio Control. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,536 professionals have used our research since 2012.
Liam Bartlett
IT & Installations Manager at Odyssey Gaming
It has saved a lot of time and it was a secure way of doing it too. We had a whole contact center that worked from home for a period of time and that's a 21 hour a day contact center that we moved, that was spread out across the greater Brisbane region and working on home internet connections. Surprisingly, we didn't have a lot of stability issues anyway on those connections, but Kerio didn't blink, so that was good.
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Freddie Lewis
Solutions Architect at Clockwork Solutions
The top features are ones that we're not using yet but we soon will be because we've just had broadband upgraded in Australia. We've got something called the National Broadband Network, which is forced onto you, so you have to take it when it arrives. We'll be trying the high availability out soon. We tried that with some load balancing, it didn't quite work as we expected, but I think that was more of a configuration thing rather than a product thing.
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Matt Gerken
VP Engineering & Admin at E3 Systems
The interface control manager where we can allocate LAN connections to certain VLANs is the most valuable feature. The other feature that's important for us is because obviously everything is remote with MyKerio, as long as the boat has an internet connection, we can log onto the Kerio and get statistics, as well as provide support.
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Greg Regester
ICT Consultant at D-R Consulting Pty Ltd
One very good thing about the Kerio device is its authentication. I don't have a Windows domain for authentication. Instead, I use the Kerio product because it can separate users by Mac addresses and give them IP addresses based on their usernames, automatically logging them in. This makes for a very simple authentication system.
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reviewer1388148
CEO at a computer software company with 1-10 employees
The most valuable feature is the reliability of VPN capabilities. The VPN has been very reliable and secure. The security has been very good and the VPN connections are reliable in that they stay up. We don't have a lot of problems with downtime and that type of thing.
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Arie De Kruijf
EMP Specialist at Global EPM BV
The firewall and intrusion detection features are very useful these days because hackers have a lot of tricks that they use to get into a system. With Kerio Control you can see something that's happening. Otherwise, you have to use other tools to see what's happening on the firewalls. Having IPS in it is quite useful for us.
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reviewer1380816
System Administrator Team Lead | Developer at a tech services company with 11-50 employees
The traffic insight page or the administrative portal is really helpful because you can see all the internet usage down to the point where you can see if it's big files or streams. It gives us a good view of what the internet usage is of users who are coupled to an IP address. That way, if there are problems with, for example, a lot of data usage or problems with the connection, we can narrow it down to a single user or server and address the problem. It's really helpful for diagnostic data.
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Kerio Control Cons

BrianCook
Senior Technology Specialist - VP at Unified Technology Solutions
I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded because I came from Kerio when we could call and get a person on the phone who worked on the product. Every tech had their own demo setup. They had instant messaging capability with the developers. If we found a problem, then we could get a result for it quickly. Now, the product seems to be 24 hours. They have also gone to the model that if you need quicker support, then they now charge you additional for the exact same level of support that they used to give. I am assuming it's the exact same level of support that they say it is. I'm not paying extra for it. That's the biggest flaw with the product.
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Andy Dibble
IT Manager at Flare Technologies
There's also room for improvement in the Traffic Rules. We define networks to use a specific outgoing interface, say VSAT, shore, or marine WiFi, which is okay. But then all we have is a checkbox that says "Use other internet interfaces if this one is unavailable." What we would prefer would be to have a priority list. So if VSAT is unavailable, try to use 4G, etc. We haven't really found a reliable way of doing that in the current release.
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Frank Raasveld
Owner at Fr@nkonnections
After the takeover by GFI, one of the things that Kerio built was MyKerio environment. This has not been very reliable because I get many messages that MyKerio is not functioning. For some reason, there are things that they changed and it is not very reliable at this moment, instead I have to connect to the firewall to see what is happening.
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Learn what your peers think about Kerio Control. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,536 professionals have used our research since 2012.
Liam Bartlett
IT & Installations Manager at Odyssey Gaming
If I would suggest anything, it would be to expand on its multifactor authentication to be a little bit more user-friendly. They should do multifactor authentications for the client itself perhaps, rather than served on a webpage, in a page hijack, that might be more user-friendly, but I don't have a lot of complaints about it. It's doing its job. You have to have a certain amount of skills to configure these things anyway, the ones that we use on-site doing point-to-point, and we've been tricked up a few times with their interfaces.
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Freddie Lewis
Solutions Architect at Clockwork Solutions
The antivirus seemed to be a bit laggy on the connection so I disconnected that. It's definitely good. The only issue we've had with any sort of cyber attack seemed to be coming from a couple of distinct locations, people trying to get into known ports on remote desktops and stuff like that. The fact that we can block all that traffic is just great. It simplifies it.
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Matt Gerken
VP Engineering & Admin at E3 Systems
It has a VPN back to our data center but I don't think it has increased the number of VPN clients extended to those outside our environment
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Greg Regester
ICT Consultant at D-R Consulting Pty Ltd
One area that confused me a bit when I was building my current network. I use VLANs to have separate functionality on the network, and the appliance I got was the WiFi model, but I discovered that you can't assign WiFi channels to the VLAN. So, you can have WiFi, but its own subnet. You can't run that over the VLAN. Effectively, I can't use the WiFi facility in the appliance and had to purchase a separate web that supports VLANs. In the end, I had to go to GFI support. They confirmed this is just a limited functionality of that device, as it is a low-end device. I don't know if any of their high-end models have a better facility or not.
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reviewer1388148
CEO at a computer software company with 1-10 employees
One of the problems we do have causes problems with the VPN. The software slows the throughput down too much. You could have a one-gigabit connection from the internet, and it slows it down to the area of upload and download is extremely slow. There's too much content filtering at that point.
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Arie De Kruijf
EMP Specialist at Global EPM BV
The VPN features are the ones that we really like, but we are using a VPN client to be able to use them. We would like to have an SSL implementation for this same feature so we don't need to install anything on the client side. That's a feature I really miss and that should really be embedded in the product. We really would love to use it via a web browser.
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reviewer1380816
System Administrator Team Lead | Developer at a tech services company with 11-50 employees
If you have to dive deeper into the firewall or any other features, then you really have to read up a bit about how to set it up properly. Some of my colleagues, in the beginning, jumped in and made a bunch of rules but then it got really messy. If Kerio had a template or guidelines for best practices, at the beginning, that would really help. With Kerio Control it's basically 'find out for yourself.'
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Learn what your peers think about Kerio Control. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,536 professionals have used our research since 2012.