LogMeIn Rescue Primary Use Case

Robert Gabriel
President/CEO at a healthcare company with 11-50 employees
I use LogMeIn Rescue mostly. I have about 17 technicians that are using it. They connect to customers and they are able to take over the machine, and they can transfer files back and forth. They can invite in another technician. Everything is recorded and the customers get to send the review about the visit at the end of the session. View full review »
RubenM
IT Manager at a retailer with 51-200 employees
To support users in the field. View full review »
it_user71904
IT Manager, System Engineer, Consultant at a tech vendor with 51-200 employees
I do remote support, and the ability to work. Once I am connected, I can keep working on it, so it seems to be consistent. Big companies are using it. It has been working great for us. View full review »
Find out what your peers are saying about LogMeIn, TeamViewer, BeyondTrust and others in Remote Access. Updated: October 2019.
378,950 professionals have used our research since 2012.
Paul Hayden
Technical Architect
I am working for an IT support company and we require tools to service our clients and our in-house department. View full review »
NetAdmin33bb
Net Admin at a translation and localization position with 51-200 employees
It is a remote desktop support platform, so primarily we use it in that function to support our company. View full review »
Associatb7cc
Associate Director of IT Assets & Procurement
End-user support for staff not currently on our internal network. View full review »
SeniorTe14b0
Senior Technology Director
We primarily utilize this for remote assistance for our clients' workstations. View full review »
Find out what your peers are saying about LogMeIn, TeamViewer, BeyondTrust and others in Remote Access. Updated: October 2019.
378,950 professionals have used our research since 2012.
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