McAfee Enterprise Security Manager (McAfee ESM) Reviews

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Real User
Security Product Manager at a financial services firm with 5,001-10,000 employees
Mar 20 2019

What is most valuable?

The most valuable feature is the capability to correlate different events from different platforms that we feed into it. It makes it easier to engineer the box on our side so that we can realize what is happening and do something about it… more»

How has it helped my organization?

On the security side, it reduces the time needed to make changes in case of an attack. We have to work on it in real time. If we didn't have the tool, the amount of time would be double or triple. The main reason we have it is that it makes… more»

What needs improvement?

Although we're a South American bank, our products are pretty much the same as North American banks. The types of things they would install in North America are what we have here. But there are some banking and transactional cases that are… more»

What other advice do I have?

To make a decision you have to really know what your budget is, how much money you have to buy a solution, and what the main reason is that you are looking for a tool like this. You can always find something cheaper for a small company… more»

Which other solutions did I evaluate?

Our company looked at Splunk three years ago. Every couple of years we look around at what's in the market. For us, it's quite difficult to try other ones, because of the time and costs involved. That's why I'm not sure if McAfee is the… more»
Cybersecon67
Consultant
Cyber Security Consultant at a tech services company with 51-200 employees
Aug 12 2019

What is most valuable?

The most valuable features of this solution are the logging and the dashboards. This solution integrates easily and very well with other technologies. We are creating… more»

How has it helped my organization?

This solution helps us to provide services for our clients and integrates well with their other technologies.

What needs improvement?

We are having trouble migrating our data sources from version 10 to version 11.2. We cannot add new data sources to the most recent version. I would like to see the Active… more»

What's my experience with pricing, setup cost, and licensing?

The cost is dependent on the customer's environment and requirements.

If you previously used a different solution, which one did you use and why did you switch?

We did not previously offer a different solution to our customers. We are currently onboarding Splunk to work concurrently with this solution, but it depends on the… more»

What other advice do I have?

From my perspective, for anyone with a small or medium-sized business, this is the best solution. It is easy to deploy and it is less, from a cost point of view, than… more»

Which other solutions did I evaluate?

We have experience using ArcSight, but it is very difficult when it comes to creating the connector to integrate with different technologies. We spend time evaluating each… more»
Find out what your peers are saying about McAfee, Splunk, IBM and others in Security Information and Event Management (SIEM). Updated: September 2019.
371,062 professionals have used our research since 2012.
Carmen Marsh
Real User
CEO at Inteligencia
Mar 26 2019

What is most valuable?

The most valuable feature is that if the scanning does find something, it quarantines it. Then you can decide what you are going to do with it. It doesn't just stop everything but actually tells you there's a quarantine, that these files are in quarantine. You have to deal with them. That's good. If you don't keep up with updates, they pop up until you actually do something. That's a good thing… more»

What needs improvement?

There are a lot of things that could be part of future editions. One would be to speed up the scanning of email. As emails come in, it takes a lot of time to scan through them, whether you're on your computer or on your phone. If it were a little quicker doing that, that would be helpful. That's not a new feature but speed always counts. The only issue I have with McAfee is the amount of computer… more»

What other advice do I have?

Using it, I haven't noticed any difference in the mean time it takes us to detect and respond to threats. We've been happy with it so far. McAfee is a company whose products we've used quite a bit in the last 20 years so I'm familiar with them. McAfee is a very strong company; it's used around the world.
Victor Alexandrescu
Consultant
IT Consultant and Project Manager at a government with 1-10 employees
Aug 09 2019

What is most valuable?

There are more than two hundred out-of-the-box rules. We have been using the advanced correlation agent.

How has it helped my organization?

We are now able to completely monitor our environment so we can review what is there, which is a big win for us. This solution helps with the maturity of our environment… more»

What needs improvement?

Technical support for this product could be improved. I would like to see improvements to the user interface. It would be helpful to have a diagram in the interface that… more»

What's my experience with pricing, setup cost, and licensing?

We pay for our licensing fees on a yearly basis, and there are no costs in addition to the standard licensing fees.

If you previously used a different solution, which one did you use and why did you switch?

We used another solution prior to this one.

What other advice do I have?

I recommend trying this product. This is a quality solution at a fair price. I would rate this solution an eight out of ten.

Which other solutions did I evaluate?

We evaluated several other options before choosing this one, including Elasticsearch.
Laeeq Ahmed
Consultant
IT Security Lead at a tech services company with 10,001+ employees
Jan 15 2018

What is most valuable?

VirusScan Enterprise provides protection against real-time malware attacks. We use it for logging the network traffic, when required. It blocks the things which are not to be allowed. It has an adaptive mode where it learns for itself.

How has it helped my organization?

By having access protection in the policies on the machine, it helps in real-time behavior scenarios, where the policy captures stuff, quite a lot.

What needs improvement?

There are always multiple bugs in the product. For example, the console page was hanging multiple times. Afterwards, they released multiple upgrades for the same, multiple patches from McAfee. Also, there's no software support from McAfee… more»

If you previously used a different solution, which one did you use and why did you switch?

We switched to them because of the pricing.

What other advice do I have?

I would advise others, before upgrading, to make sure they know the product that they're upgrading to. I would rate this product at six out of 10. To bring it to a 10, the most important thing is - given there are lot of bugs, and I… more»
itmanager1231232
Real User
IT Manager at a tech services company with 10,001+ employees
Aug 15 2018

What do you think of McAfee Enterprise Security Manager (McAfee ESM)?

What is our primary use case?

It has performed well and delivered the results that I have been looking for.

How has it helped my organization?

It does a good job for us.

What is most valuable?

Ease of use. Quick training period.

What needs improvement?

I can't scale it. I would like to see AI play a major role going forward.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

I have to purchase a new box now. Its existing box is not scalable and I can't use it anymore.

How is customer service and technical support?

It has good technical support, which is available around the clock. You can call up anytime and get whatever…
Real User
Business System Analyst at a consultancy with 5,001-10,000 employees
May 18 2019

What is most valuable?

The ability to secure my data is the most important feature. It is easy to use. I just need to enter the username and the password and it protects my data.

How has it helped my organization?

If I lost my computer somewhere then hopefully the software will protect my data from anyone.

What needs improvement?

I would like to see fingerprint recognition included in the next release of this solution.

If you previously used a different solution, which one did you use and why did you switch?

My company did use another product previous to this one but I do not know why they switched.

What other advice do I have?

This is a product that I would recommend to a colleague at another company. I would rate this solution an eight out of ten.
ITsece56457
Real User
IT Security Analyst at Ingenium Group
May 23 2018

What is most valuable?

Ability to create own views. Statistical (normalised) views help to highlight inconsistencies, which may need further investigation

How has it helped my organization?

It is a good central viewpoint for issues. These can then be investigated in more detail on the subnet server(s)/endpoints.

What needs improvement?

* Product currently requires Flash. * Update to user interface from version 9 is cosmetic in some aspects, and after a few clicks you are back on the old interface. * Some filters are still very low level "magic numbers", which do not make sense on the high level user interface. * We would welcome integrations with some of the new McAfee acquisitions, e.g., behavioral analytics.

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Find out what your peers are saying about McAfee, Splunk, IBM and others in Security Information and Event Management (SIEM). Updated: September 2019.
371,062 professionals have used our research since 2012.

McAfee Enterprise Security Manager (McAfee ESM) Questions

What is McAfee Enterprise Security Manager (McAfee ESM)?

McAfee Enterprise Security Manager - the foundation of the security information and event management (SIEM) solution family from McAfee delivers the performance, actionable intelligence, and real-time situational awareness at the speed and scale required for security organizations to identify, understand, and respond to stealthy threats, while the embedded compliance framework simplifies compliance.

Also known as
NitroSecurity
McAfee Enterprise Security Manager (McAfee ESM) customers

San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport

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