OptiView XG Reviews

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ITManagea899
Real User
IT Manager/Director at a hospitality company with 1,001-5,000 employees
Jan 31 2017

What is most valuable?

Most valuable to me is its size and the applications that are loaded on it. It's like a Swiss Army Knife. It's in a tablet size, but not like a laptop. It has handles and straps so... more»

How has it helped my organization?

We've been using it a lot for the wireless portion. We've been doing surveys, heat maps, verification of signal strength, and everything else. If we use the OptiView, we also can... more»

What needs improvement?

Recently, they introduced a cellular product, so part of what I needed was to add this onto the XG so we can do cellular heat maps for our properties and locations. Our owners come... more»

Which other solutions did I evaluate??

We've used other products and the biggest problem was lack of support, no warranty or excess warranties; things like that. The OptiView support program was pretty comprehensive,... more»
Mike Molfetto
Real User
IT Manager at a Consumer Goods with 1,001-5,000 employees
Sep 29 2016

What is most valuable?

The most valuable feature of this product is the sniffer, where we can troubleshoot user connections by identifying the... more»

How has it helped my organization?

I don't use it that much, maybe once or twice, so I can't really say whether it has helped the way my company functions... more»

What needs improvement?

I think sometimes the codes that are provided with respect to the reporting function could be improved. Is there a way... more»

What's my experience with pricing, setup cost, and licensing??

I think that the maintenance is ridiculous on some of the products, including OptiView.

Which other solutions did I evaluate??

I did not previously use a different solution. Honestly, we probably use Wireshark more than we use Fluke in our... more»

What other advice do I have??

Figure out how you're going to deploy it, and whether it will include online deployment. I think there's a lot of... more»
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DirEntSystems347
Real User
Director of Enterprise Systems with 501-1,000 employees
Sep 29 2016

What is most valuable?

* Analysis of the packets across the network * Application monitoring We use these features for troubleshooting rogue... more»

How has it helped my organization?

Basically, what OptiView XG allowed us to do is, when someone says, "Hey, there's a problem, we're experiencing slow... more»

What needs improvement?

None of my guys have said anything about improving it or doing anything like that. I really wouldn't have any input on... more»

What's my experience with pricing, setup cost, and licensing??

It's expensive.

Which other solutions did I evaluate??

I did not previously use a different solution. What we had before the Fluke product, we had the ASUS. Those were... more»

What other advice do I have??

The only thing I could say is make sure that you get help in the beginning to set it up correctly, and then it pretty... more»
NetworkEng335
Real User
Network Engineer at a aerospace/defense firm with 10,001+ employees
Oct 21 2016

What is most valuable?

The 10 GigE connectivity and ClearSight are the most valuable features for us.

How has it helped my organization?

It helps us with troubleshooting. For example, we have a lot of 10 GigE connectivity in our data centers, so we can inject it into the switches,... more»

What needs improvement?

It's bulky; it's a big tablet. The physical dimensions need to change a little bit; it needs to be more portable. It needs to be like an iPad.... more»

Which other solutions did I evaluate??

We previously used the Fluke Networks EtherScope. We switched to the newer version because it didn't support 10 GigE. The biggest thing is... more»

What other advice do I have??

I was told that they have something called TruView; I would look into buying TruView as a package with it.
Arleen Ancheta
Real User
Senior Network Admin at a government with 1,001-5,000 employees
Mar 13 2017

What is most valuable?

* Network discover: We use it for fiber testing, for checking all the packets that are going in and out, availability, bandwidth, etc. * We... more»

How has it helped my organization?

There are a lot of improvements depending on the situation. We have a lot of tools that we can use. If we are in the field and we have OptiView,... more»

What needs improvement?

I think everything is OK, except that they integrated AirMagnet already. It's also very heavy, like a brick.

Which other solutions did I evaluate??

We did not switch to anything. But again, we have multiple monitoring tools, and we had XG since day one.

What other advice do I have??

* Make sure that you know what you're doing. * Make sure you know where to do the plugins. There are multiple Ethernet ports. Know which one you... more»
NetworkA5b0b
Real User
Network Analyst at a transportation company with 10,001+ employees
Mar 07 2017

What is most valuable?

We have only been using it for site survey. I've used spectrum analysis as well, just to see what is on the wireless. I haven't used it too... more»

How has it helped my organization?

We use it as a site survey tool. I don't hire out, so it's done in-house. I don't use it every day, but only when I need to.

What needs improvement?

I had some problems generating reports. However, that could be me and not the tool. I don't know. I couldn't get a report out of it for some... more»

Which other solutions did I evaluate??

OptiView XG is the first solution that I've gone with. I have not used any other solution yet.

What other advice do I have??

It's a good tool and is pretty simple to use. Once you get the hang of it, it's not too hard to use. You don't have to read a bunch of manuals... more»
Aldrus Taylor
Real User
Business Analyst/Quality Analyst at a engineering company with 501-1,000 employees
Sep 29 2016

What is most valuable?

I like the fact that it can map my whole network when I plug it into my router, my switch, that it can literally discover nodes and clients.... more»

How has it helped my organization?

If I'm looking for a client, if I have a MAC address, I can punch in the MAC address and it'll direct me to the switch and the port without me... more»

What needs improvement?

It didn't used to support 10-gig fiber, which it does now. There wasn't a fiber module, which there is now. It ties into all of your other... more»

Which other solutions did I evaluate??

I did not previously use a different solution. Prior to OptiView, we did not have a tool of this magnitude or this type, so this was the first... more»

What other advice do I have??

You need to be familiar with networking. Some people think you can just kind of plug it in. If you're a PC guy, then you can learn it but you... more»
NetworkAfc36
Real User
Network Analyst at a pharma/biotech company with 10,001+ employees
Feb 26 2017

What is most valuable?

The packet capture feature is valuable when there's a troubleshooting issue. Since this is a data center, there are thousands of servers/users.

How has it helped my organization?

When there is a performance issue, we do the sniffer capture on the OptiView XG, and then we analyze the captures. If it helps to determine what... more»

What needs improvement?

The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs. We used to cover the... more»

Which other solutions did I evaluate??

The new OptiView XGs were purchased because the data center has all 10-gigabit fiber; so that's why we had to purchase that.

What other advice do I have??

Just test it out. We've always used a Fluke (now NETSCOUT), so I can't really compare it to anything else. The maintenance cost is obviously too... more»
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What is OptiView XG?

OptiView XG is the first network analysis tablet designed specifically for the network engineer. It combines critical functions necessary to automate root-cause analysis of both wired and wireless network performance issues – whether network or application related to reduce time for problem identification. OptiView XG supports repeatable, effective troubleshooting – whether pre- or post-deployment.

OptiView XG customers

XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.

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