OptiView XG Reviews

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ITManagea899
Real User
IT Manager/Director at a hospitality company with 1,001-5,000 employees
Jan 31 2017

What is most valuable?

Most valuable to me is its size and the applications that are loaded on it. It's like a Swiss Army Knife. It's in a tablet size, but not like a laptop. It has handles and straps so... more»

How has it helped my organization?

We've been using it a lot for the wireless portion. We've been doing surveys, heat maps, verification of signal strength, and everything else. If we use the OptiView, we also can... more»

What needs improvement?

Recently, they introduced a cellular product, so part of what I needed was to add this onto the XG so we can do cellular heat maps for our properties and locations. Our owners come... more»

Which solutions did we use previously?

We've used other products and the biggest problem was lack of support, no warranty or excess warranties; things like that. The OptiView support program was pretty comprehensive,... more»
Arleen Ancheta
Real User
Senior Network Admin at a government with 1,001-5,000 employees
Mar 13 2017

What is most valuable?

* Network discover: We use it for fiber testing, for checking all the packets that are going in and out, availability, bandwidth, etc. * We... more»

How has it helped my organization?

There are a lot of improvements depending on the situation. We have a lot of tools that we can use. If we are in the field and we have OptiView,... more»

What needs improvement?

I think everything is OK, except that they integrated AirMagnet already. It's also very heavy, like a brick.

Which solutions did we use previously?

We did not switch to anything. But again, we have multiple monitoring tools, and we had XG since day one.

What other advice do I have?

* Make sure that you know what you're doing. * Make sure you know where to do the plugins. There are multiple Ethernet ports. Know which one you... more»
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NetworkA5b0b
Real User
Network Analyst at a transportation company with 10,001+ employees
Mar 07 2017

What is most valuable?

We have only been using it for site survey. I've used spectrum analysis as well, just to see what is on the wireless. I haven't used it too... more»

How has it helped my organization?

We use it as a site survey tool. I don't hire out, so it's done in-house. I don't use it every day, but only when I need to.

What needs improvement?

I had some problems generating reports. However, that could be me and not the tool. I don't know. I couldn't get a report out of it for some... more»

Which solutions did we use previously?

OptiView XG is the first solution that I've gone with. I have not used any other solution yet.

What other advice do I have?

It's a good tool and is pretty simple to use. Once you get the hang of it, it's not too hard to use. You don't have to read a bunch of manuals... more»
NetworkAfc36
Real User
Network Analyst at a pharma/biotech company with 10,001+ employees
Feb 26 2017

What is most valuable?

The packet capture feature is valuable when there's a troubleshooting issue. Since this is a data center, there are thousands of servers/users.

How has it helped my organization?

When there is a performance issue, we do the sniffer capture on the OptiView XG, and then we analyze the captures. If it helps to determine what... more»

What needs improvement?

The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs. We used to cover the... more»

Which solutions did we use previously?

The new OptiView XGs were purchased because the data center has all 10-gigabit fiber; so that's why we had to purchase that.

What other advice do I have?

Just test it out. We've always used a Fluke (now NETSCOUT), so I can't really compare it to anything else. The maintenance cost is obviously too... more»
Mario Price
Real User
Network Engineer at a manufacturing company with 1,001-5,000 employees
Dec 14 2016

What is most valuable?

Packet sniffing - it allows us to see where there are communication errors between devices.

How has it helped my organization?

We had two devices that we didn't know what was wrong with them. Communication wasn't working and the graphical interface actually allowed us to... more»

What needs improvement?

We found that when we used the wireless section of the AirMagnet, we used to have a laptop dedicated to AirMagnet and it actually ran smoother... more»

Which solutions did we use previously?

We actually used another Fluke Networks solution. It was two of Fluke's separate products and this was a an all-in-one solution.

What other advice do I have?

We were able to try it out so if it's possible for you to try it out, it's definitely worth the trial. I'd rate it an 8. The wireless portion of... more»
it_user496350
Consultant
Network Engineer at a tech consulting company with 10,001+ employees
Jan 29 2017

What is most valuable?

The pre-site survey and the AirMagnet site survey help my company in pre-sales and post-sales.

How has it helped my organization?

We used it for our post-sales, so we can get a better understanding of the customers’ wireless needs.

What needs improvement?

They could improve the tablet hardware itself. It can't support the AirMagnet software.

What's my experience with pricing, setup cost, and licensing?

With the licensing and putting up the software, I pretty much didn't really have to do much other than activate the... more»

Which solutions did we use previously?

We didn't have a solution before. OptiView was the first of its kind. We wanted a pre-sales site survey tool and a... more»

What other advice do I have?

Make sure the hardware supports the software. I think the software is good. I think it would work better on hardware... more»
Engineer5ea3
Real User
Engineer at a tech services company with 10,001+ employees
May 12 2017

What is most valuable?

We are looking at packet loss, tracking the packets which are going to and from a tap to figure out exactly what the... more»

How has it helped my organization?

We are using this product to improve our view of what is happening with the packets. We can analyze the information... more»

What needs improvement?

At this time, I can't really think of anything specific. I need to ask my colleagues about that.

What's my experience with pricing, setup cost, and licensing?

I am not involved in pricing and licensing considerations.

Which solutions did we use previously?

We didn't use any similar solution previously.

What other advice do I have?

You get what you pay for.
reviewer713268
User
Information Technology Manager
Aug 02 2017

What do you think of OptiView XG?

What is most valuable?: Gives us the ability to see our network. • How has it helped my organization?: It helps us troubleshoot when we have problems. • What needs improvement?: I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there. I would also like to see them lower the cost of maintenance. We paid a lot of money for the product and you also have to pay a yearly fee for technical support. • For how long have I used the solution?: We have been using this solution for three years. • What do I think about the stability of the solution?: There were no issues with stability. • How was the initial setup?: I was involved in the setup. It was easy. • What other advice do I have?: We can...

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What is OptiView XG?

OptiView XG is the first network analysis tablet designed specifically for the network engineer. It combines critical functions necessary to automate root-cause analysis of both wired and wireless network performance issues – whether network or application related to reduce time for problem identification. OptiView XG supports repeatable, effective troubleshooting – whether pre- or post-deployment.

OptiView XG customers

XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.

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