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What is Oracle Customer Experience Social Cloud?

Oracle Customer Experience Social Cloud, integrated with Oracle and third-party systems for marketing automation, service automation, sales automation, and commerce systems. It is a scalable, enterprise-ready social relationship management solution that empowers brands to leverage the power of social media across their organizations. Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and transparency customers expect. Social cloud tools can enhance your marketing in all kinds of ways, including listening and monitoring, one-to-one engagement, content marketing, analytics - and everything in between. Agile, cloud-based social tools can be quickly deployed to multiple groups within an organization to reduce IT costs and complexity, and include options for piping data in and out to integrate with other data systems.
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