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What is Oracle Mobile Field Service?Oracle Mobile Field Service enables customer service agents to access and update key information via both hand-held and laptop devices. While offline, agents can access complete customer, product, and service request data; manage schedules; order spare parts; record material, costs, and labor; and enter counter readings. Benefits include improved service levels, reduced service costs, faster billing cycles, and optimized inventory levels.
Also known asMobile Field Service
Oracle Mobile Field Service customersGemalto, Ingersoll Rand, Panasonic Corporation, Lloyds Register Group Ltd, Dallas Airmotive, San Jose Water Company, Safe Water Kenya, Hover Automotive India Pvt. Ltd., Fundtech, PowerSouth Energy Cooperative, TEAM Informatics Pty Ltd.