PeopleSoft Reviews

The ability to fully customize it for our needs is huge. It's by far the most valuable feature for us when it comes to HR management.

We're the federal government, so our need for a customized solution for HR management is of primary importance. I'd say that our level of customization is 80% because our HR services for employees is so varied. PeopleSoft allows us to easily customize it to fit our needs.

From an administration perspective, I think Oracle needs more clarity on their road map as to where they are going to improve the product. This would helps us with planning future customizations to make it fit our needs better. Right now, there's just not enough clarity to what the product will feature in the future.

We've had no issues with deployment.

Stability is about 4/5.

Scalability is about 5/5.

I rate technical support a 4/5. It needs some improvement.

There are other modules, but HR is one of the most popular modules in PeopleSoft so it should be used heavily by federal government, state government, and all other private sector businesses.

I like its wide variety and its use in many applications; receivables, payables, general ledger.

I think the reporting can probably be improved; probably more detailed financial reports.

I have been using it for 10 years.

It's more or less stable.

The scalability is fair.

Technical support's gotten weaker over the years. I think that’s because there are fewer people; PeopleSoft's being phased out.

Initial setup is somewhat complex. You have to know what your business is and what you want to do.

People are coming to this solution over others because they can't do it themselves, and I'm less expensive than the big vendors.

What sets it apart from the other products like this in the market is that they've been around for a while. They’re proven and tested; that's all.

The most valuable features most important to me are the web solution, the web interface, and the integration with other ECM products.

We've been able to customize it and add various modules to suit our suits. It's very flexible.

I know they have come up with some good analytical terms in the latest version, but I would like to see it improved further.

This is an area I would warn others about. I've worked on several implementations and there's a long period of time within which PeopleSoft needs to be implemented. It also comes at a high cost depend on how many modules that are implemented at one time.

It's been stable. We haven't had any issues of instability.

I think it scales pretty well. It's customizable so we can have all of our customer solutions which are most frequently used by our company and for PeopleSoft. We have been able to expand to different, new products and we're able to integrate them pretty easily.

I'd expect customer service to be better than they are. I give them a 6/10.

Most businesses that use PeopleSoft can easily make the system suit their business, so I think it's flexible, but it adds complexity to the setup.

Beware of the price as it adds up with additional modules.

We primarily use the solution's HCM suite for HR.

The customizations allow us to come up with a lot of complex labor rules. In the Philippines, there's a lot of different kinds of rules you need to be in compliance with. The solution offers up a lot of flexibility and customization that is perfect for our region's requirements.

The HR features are the solution's most valuable aspects.

The payroll aspect of the solution needs improvement only because a lot of the enhancements with PeopleSoft are obviously geared towards the North American region. It's not geared well towards us as a small market in Southeast Asia. A local market model that's easily configurable and can be deployed as quickly as possible to different companies here in Southeast Asia would be very helpful. If we could integrate a lot of localizations that would apply it to areas in Southeast Asia that would be much better.

The stability of the solution is okay.

The scalability of the solution is fine. We're using a private cloud. If we do get different organizations that have a larger workforce, then it's just a matter of additional web and app servers. If there are any requirements, we just need to expand the specifications for the database site, which means, in terms of scalability, there are no issues. Right now, we have over 10,000 users on the solution. I'm unsure if we will increase usage in the near future.

On a scale of five, I'd rate technical support at 2.5. 

Often support just asks people to install a lot of upgrades. Sometimes they don't really give you clear details as to why you need to upgrade. They just say, "You need to upgrade this because there's a newer image, etc". They never really give you the reason underlying why you are having errors.

The initial setup has a moderate amount of difficulty. Deployment took about eight to ten months. For maintenance, we need around 25 to 30 people.

We pay a yearly licensing fee.

I'm a consultant; I've used the solution for five years and have marketed the solution for two years.

We handle the private cloud deployment model with Amazon as the cloud provider.

I'd rate the solution eight out of ten. If they offered easier integration, and maybe a broader library of APIs that can be utilized by third-party integrations, I'd rate the solution higher.

We primarily use the solution for Campus Solutions, HR and finance.

We find the Campus Solutions very valuable. Right now, we're working on making the same service for the students.

The solution needs to work on its mobile technology. We're hoping in the next version we're working on implementing, 9.2, will have more of this.

There are some compatibility issues that the solution should address in future releases.

The stability of the solution is good.

The solution's scalability is good.

There's a moderate level of complexity in the initial setup. It's somewhere between easy and difficult.

We are using the on-premises deployment model.

I would rate the solution eight out of ten.

With the way that my agency uses PeopleSoft, the most valuable feature of it is the ability it gives us to track our contracts and the release against those contracts.

The UI and appearance of People Soft needs a lot of upgrading and modernization. The current flow in the UI feel very clunky in comparison to the UI's of other sites.

I've used it for approximately two and a half years.

We upgraded to 9.2 last spring, so we've gone through that year-long cycle of challenges and getting it back up to running as smoothly as it was before.

Generally, it's stable. We haven't had any real issues with stability.

I think all the challenges in regards to scalability is getting more and more people to learn how to use PeopleSoft.

The company had been using the product for a long time before I started.

The initial setup was done before I started, but I haven't heard about it being particularly complex.

PeopleSoft HCM is a mature, flexible and robust product. It integrates very well with our IT infrastructure. Its user interface is very good, too.

PeopleSoft is a great product that helps you improve processes in the Human Resources department. Its integrated modules are a better fit into our business processes.

Mobility is an area that has evolved a lot in recent years at PeopleSoft, so I think it would be an area of product improvement. The performance in specific transactions for payroll processes linked to time control would also help to improve the product.

No issues.

It's stable.

No issues.

The solution could have better processes and automation, or features that allow for a paperless environment.

The solution is stable. 

The solution is scalable. We have about 100 users on it currently.

We use the on-premises deployment model.

I would recommend the solution. It's very stable and scalable, which makes it a reliable solution.

I would rate the solution seven out of ten.