QPR Metrics Archived Reviews (More than two years old)

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Wissam H
Real User
Change Management Consultant at a analyst firm with self employed
Jan 15 2017

What is most valuable?

The process mapping module is highly user friendly and allows users to quickly build processes with thorough details that can be converted into comprehensive end-to-end… more»

How has it helped my organization?

The process-mapping module helped the BPR team in creating detailed process maps quickly. The process converter tool helped the team establish baseline SOPs that can be… more»

What needs improvement?

The QPR content management module is highly complex and difficult to use. The licensing part is totally unreasonable. The organization can go with the IBM BPM tool with… more»

What's my experience with pricing, setup cost, and licensing?

Don’t really know what to say here. I’d rather not answer. QPR is a very complex and expensive scheme. It limited our ability to utilize the solution effectively. I… more»

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

What other advice do I have?

Demand proper training and 24-hour immediate support. Negotiate the cost of licensing and support without compromising on usage of the system. It offers an excellent BPM… more»

Which other solutions did I evaluate?

We did evaluate other products, but I don’t remember the names at this stage.
Real User
Director: Technical Services at a tech consulting company with 51-200 employees
Mar 31 2015

What is most valuable?

The product has so many features, but it has some unique ones that most of the similar products do not have. Those outstanding features include the following: * User friendliness * Drill down *… more»

How has it helped my organization?

* We are able to identify and eliminate processes that are not necessary. This results in reducing our expenses * The aligning of strategy to the business processes * Transparency of performance of… more»

What needs improvement?

The reporting part in MS Office. There should be an easier way of reporting, or producing, reports in MS Office.

Which solution did I use previously and why did I switch?

No we did not.

What other advice do I have?

You should have a dedicated office, team, or staff members to run with the product on a daily basis. You don’t want to take staff from other departments like IT to run this along side their other… more»

Which other solutions did I evaluate?

The other option was Cognos.
Consultant
Co-Managing Partner at a consultancy with 51-200 employees
Mar 23 2015

What is most valuable?

The new QPR Suite 2014 including QPR EnterpriseArchitect, QPR ProcessDesigner, QPR Metrics and QPR ProcessAnalyzer delivers the right capabilities for business management… more»

How has it helped my organization?

* Support for Balanced ScoreCard import * BPM

What needs improvement?

Mobile features need to be improved.

What's my experience with pricing, setup cost, and licensing?

Total setup is not only the software setup but also developing models that depend on the existing process documentation, SOP's, and KPI's. It took us around 10 days to get… more»

Which solution did I use previously and why did I switch?

I am a typical MS Office user who needed a professional tool.

What other advice do I have?

A successful implementation depends on the content (what you measure/document), not the software (ease of use is one of the key capabilities/selling points of QPR).

Which other solutions did I evaluate?

Classical BI-products for QPR Metrics, like Cognos andMS Visio, as well as Aris for process modelling (too simple vs. too complex).

What is QPR Metrics?

Comprehensive system for quality management, environmental management, occupational health and safety as well as for the management of industry-specific regulations and standards. Allows organizations to integrate multiple initiatives (ISO9000, ISO14000, OHSAS, BSC etc.) into one system focused at supporting employees in their daily activities.
Also known as
QPR Suite, QPR Software QPR Suite
QPR Metrics customers
Eneco Group, Aalto University