Micro Focus Quality Center Software Reviews

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Don Ingerson
Consultant
QA Automation Engineer at a consultancy with 1,001-5,000 employees
Aug 05 2019

What is most valuable?

* Ability to execute automated UFT scripts from Quality Center and store the results * Ability to customize modules, particularly Defect Tracking module on company… more»

How has it helped my organization?

Multiple users can execute tests independently on their own computer because the UFT scripts are stored in ALM/Quality Center which is web based. All test cases are stored… more»

What needs improvement?

When a particular version of Quality Center has reached end of life, the customer is forced to upgrade to the newer version to be eligible to get technical support. The… more»

What's my experience with pricing, setup cost, and licensing?

For licensing, find out the number of users who will be using it concurrently, and use that number as a starting point for the number of licenses to purchase. Quality… more»

If you previously used a different solution, which one did you use and why did you switch?

I have worked at companies that used open source tools and ALM/Quality Center. I have also worked at a company that simultaneously used both Quality Center and Rally… more»

What other advice do I have?

Write out and document all the steps and resources beforehand, and make sure everything is in place before implementing. Make sure you read the minimum requirements listed… more»

Which other solutions did I evaluate?

No other options were evaluated.
Real User
VP lead software engineering at a financial services firm with 10,001+ employees
Sep 20 2017

What is most valuable?

You can plan ahead with all the requirements and the test lab set it up as a library, then go do multiple testing times, recording the default that's in the system. Later, go back to check the coverage you are missing, so you can plan ahead… more»

How has it helped my organization?

We use the quality engineering testing tool plus the defect tracking to make our reports, projects, and quality better. Once we had the evidence to approve all the testing and all the coverage, the reporting went better. Usually, the… more»

What needs improvement?

It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup. It's not flexible enough. The formatting is also an issue. For example, the project manager doesn't like the use it, even… more»

If you previously used a different solution, which one did you use and why did you switch?

In the Quality Center, there's a tool, which we started with, QuickTest Pro. From there, we started to use QuickTest Pro, later we introduced and evaluated it. It looked like the situation we needed. However, we wanted tracking. We started… more»

What other advice do I have?

To someone looking at Quality Center, I would tell them: It's a good tool to use and the support is good. However, if you want a fancy and modernized tool with a fancy outlook, then Quality Center is not a good tool for you. Most important… more»
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Sanjeev Ranjan
Real User
Subject Matter Expert at a insurance company with 10,001+ employees
Sep 18 2017

What is most valuable?

Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects. Traceability feature… more»

How has it helped my organization?

Helps to maintain all the test artifacts in one place as a central repository where all teams can contribute and collaborate with each other.

What needs improvement?

Dashboard * Defect ageing reports need to be included as built-in * Availability of built-in report related to Defect Removal efficiency * Availability of built-in report… more»

What's my experience with pricing, setup cost, and licensing?

HPE has always been flexible in terms of pricing and licensing, but we are a bit concerned with the fact that it is now in the hands of Micro Focus and things may change.

If you previously used a different solution, which one did you use and why did you switch?

HPE ALM was our first choice.

What other advice do I have?

Think about the below before you start implementing this product: * What’s the total user base you are expecting to on-board? * How many projects/countries/entities are… more»

Which other solutions did I evaluate?

No.
Consultant
Business Systems Consultant at Wells Fargo
Sep 24 2017

What is most valuable?

I like the traceability, especially between requirements, testing, and defects. Being able to build up a traceability matrix, being able to go through and show what's been covered, where your defects are, etc.

How has it helped my organization?

It's allowed us to be a little more consistent across the board. We have probably 80% of our QA teams using Quality Center. It is a system of record. It really does allow our testers to work in a single application. It's not as good if you don't set things up in advance to work with other… more»

What needs improvement?

I'd like to see an easier way to upgrade and install. I'd like to see it less required to have a client. I know that Octane doesn't require a client, but Octane is not mature enough for our organization. I'd like to see some of the good points from that integrated into it. I would rate it a 10 if it… more»

What other advice do I have?

The most important criteria when selecting a vendor to work with are: * They need to be stable. * They need to be financially sound. * They need to have a good technology and support base. * They also need to be responsive to the company, because it's a big company, so we expect people to respond. I… more»
Vendor
Principal engineer at a media company with 10,001+ employees
Sep 20 2017

What is most valuable?

You can do your development from start to finish: starting with the requirements, ending with defects, and testing in-between having everything in one tool and be able to validate everything up and down in the SDLC.

How has it helped my organization?

Over the years, we've used this tool extensively in quality assurance, so they can record the test cases. They do whatever they need to do to execute the test cases, then report on what they've done, and how many defects have appeared. If they've gone out of production, then they've actually been… more»

What needs improvement?

The downside is that the Quality Center's only been available on Windows for years, but not on Mac. There's not any solution to any platform or browser. That's been a problem and people have been going to other tools because of it.

What other advice do I have?

People don't take advantage of a lot of the functionality that the tool has. I think overall it's a very good tool for what it does. Most important criteria when selecting a vendor: They know me, and I know them, so having a very good relationship and a very good rapport is very important. If I need… more»
Real User
IT Manager at a insurance company with 1,001-5,000 employees
Sep 24 2017

What is most valuable?

Definitely the testing. My app test case organization, being able to organize it, and standardize a quality program.

What needs improvement?

Definitely ease the complexity of the tool: the upgrading part of the tool. It needs to be easier. Also, it needs easier integrations. I know one of the big reasons we did upgrades to the ALM upgrade license was because you could use Octane, which Tasktop is giving free for a year. That helps integrate with some of our other tools. I think as our organization, one of our biggest challenges is, we have all of these different tools, and getting them to talk to each other. To really have a whole encompassing pipeline, that is our challenge.
Avantika Dayama
Real User
Project Lead at a tech services company with 10,001+ employees
Mar 07 2018

What is most valuable?

The Project Templates and Enhanced Reporting features are the most useful. We have created domains as per the business units, and per business units, there is one template. It becomes easy to manage the template at business unit level. By standardizing our template, we publish reports at the… more»

How has it helped my organization?

Micro Focus Quality Center helps in end-to-end traceability from releases to requirements to test cases and with defects. The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs.

What needs improvement?

* Easy integration with open source tools. * It has several limitations in adapting its agility easily.

What's my experience with pricing, setup cost, and licensing?

I feel that the licenses are expensive.
JewettaDobson
User
Quality Assurance Manager with 1,001-5,000 employees
Nov 29 2018

What is most valuable?

I like the customizable report functionality. I was able to set up reports that allowed me to accurately give a real-time status all of all testing projects that were in process.

How has it helped my organization?

Prior to using Quality Center, my organization used spreadsheets and emails to track testing efforts. Therefore, QC helped my team become more efficient by tracking all testing activities with the tool.

What needs improvement?

* I would love to see QC update and use metric dashboards at the individual and project level. * The UI also needs some updating with a fresh new look and feel.
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Quality Center Questions

What is Quality Center?

Test more, test faster.

Eliminate poor quality releases and reduce the cost of rewriting applications with Micro Focus Quality Center.

Quality Center helps teams build and organize the testing effort, track progress throughout the application lifecycle, and is architected around testing best practices, asset fostering re-use. Teams can quickly build or import requirements and tests, execute enhanced manual testing, schedule and manage test-automation and manage defects throughout the lifecycle.

Also known as
Micro Focus Quality Center, HPE QC, HPE Quality Center
Quality Center customers

Quality Center has over 5,000 customers including The Federal Administration, Bank Asya, CitiPower, Powercor, DB Systel, JetBlue, Seagate, Swiss Life, and NNE Pharmaplan.

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