Serena Solutions Business Manager Competitors and Alternatives

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Alexandr Logach
Real User
Independant IT Consultant with 501-1,000 employees
Jul 24 2017

What is most valuable?

The solution provides business process automatization. The Composer is absolutely a magical tool. It allows you to get a fully functional app... more»

How has it helped my organization?

Typically SBM is used by IT departments. We got transparency over the DevOps, after implementing ITSM and ALM processes on the MB platform. We... more»

What needs improvement?

From technical point of view, it would be better to support more than just MS SQL and Oracle DB.

What's my experience with pricing, setup cost, and licensing?

Basic licenses are not tied into processes. We got a big profit with implementing a custom ITSM solution instead of buying Serena's additional... more»

Which solutions did we use previously?

* MS SharePoint: In the area of Business process automation, it was almost nightmare to implement any new process, or make even smallest... more»

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