Sumo Logic Pros and Cons

Sumo Logic Pros

AwsOpera2176
AWS Operations Engineer at MR
We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people.
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Tejprakash Sharma
DevOps Engineer at TO THE NEW
It helps a lot because we can troubleshoot issues pretty easily.
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Develope7839
Developer Manager at a financial services firm with 1,001-5,000 employees
For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly.
Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far.
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Find out what your peers are saying about Sumo Logic, Splunk, LogRhythm and others in Log Management. Updated: August 2019.
366,090 professionals have used our research since 2012.
Enterpri9713
Enterprise Architect at a transportation company with 10,001+ employees
We have used it many times to find a root cause of a live issue, then fix the problem in the applications.
Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support.
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VpOfDevO7114
VP of DevOps Engineering at a tech vendor with 1,001-5,000 employees
We are able to diagnose problems before our customers.
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Infrastrd7f3
Infrastructure Engineer at a retailer with 1,001-5,000 employees
We can ingest logs and make reports out of them. It is a good tool which can help us monitor any issues.
It gives us a bird's eye view of what's happening from our connection's point of view.
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Gustavo Etchudez
Cloud Lead Engineer at a media company with 1,001-5,000 employees
With this tool, we provide access to every developer team the ability to find errors, then they come to us and ask for specific help.
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Jeffery Statham
Software Architect at Solink
I have no concerns about the stability of the product. I feel it handles the stress we put on it very well.
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Casey Powell
Engineering Manager at Braintree
It provides easy visibility. I also like the shareable queries because we share a lot across groups.
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Sumo Logic Cons

AwsOpera2176
AWS Operations Engineer at MR
If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved.
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Tejprakash Sharma
DevOps Engineer at TO THE NEW
We would like to have some type of predefined setup for the logs, making the setup easier by default.
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Develope7839
Developer Manager at a financial services firm with 1,001-5,000 employees
I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial.
It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement.
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Find out what your peers are saying about Sumo Logic, Splunk, LogRhythm and others in Log Management. Updated: August 2019.
366,090 professionals have used our research since 2012.
Enterpri9713
Enterprise Architect at a transportation company with 10,001+ employees
We would like the ability to drill down into a dashboard and get into deeper levels.
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VpOfDevO7114
VP of DevOps Engineering at a tech vendor with 1,001-5,000 employees
There are some API gaps that are missing.
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Infrastrd7f3
Infrastructure Engineer at a retailer with 1,001-5,000 employees
I would like to see improvement in the user experience when configuring things, ingesting logs, and creating ports.
The initial setup is the most stressful, like learning how to use it.
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Gustavo Etchudez
Cloud Lead Engineer at a media company with 1,001-5,000 employees
The dashboard has room for improvement, because sometimes it is a difficult to create a specific dashboard or query. This would be a nice place to correct problems.
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Jeffery Statham
Software Architect at Solink
It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap.
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Casey Powell
Engineering Manager at Braintree
There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries.
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Find out what your peers are saying about Sumo Logic, Splunk, LogRhythm and others in Log Management. Updated: August 2019.
366,090 professionals have used our research since 2012.
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