Veritas SaaS Backup Reviews

Veritas SaaS Backup is the #1 ranked solution of our top SaaS Backup tools. It's rated 3.9 out of 5 stars, and is most commonly compared to NetApp Cloud Backup - Veritas SaaS Backup vs NetApp Cloud Backup

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Real User
Director with 11-50 employees
Feb 24 2020

What is most valuable?

It's a good solution. It's pretty stable. The solution is cheaper than competitors, like, for example, Commvault.

What needs improvement?

There's something about the database recovery that I would like to have improved. The solution doesn't deal with end-to-end recovery, for example, the way Oracle does. There is some involvement with the DBA, that you would need to actually complete the recovery. The usability of the solution isn't… more »

Which solution did I use previously and why did I switch?

We are partners with Veritas and Commvault, and a number of other software vendors, so we use many solutions, depending on the project or client. I really don't like Veritas solution. I'm more of a Commvault person. I prefer Commvault to any other backup solutions. From my point of view, Commvault… more »

What other advice do I have?

Other people will prefer this solution because they're used to it. However, from my point of view, you have more breaks, more failures on it than you will with Commvault. This solution was the market leader at one point. I don't know if they still are. I haven't been keeping up to date. There are… more »
Reseller
Technical Sales Engineer at a tech services company with 11-50 employees
Nov 19 2019

What is most valuable?

I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365 because competing solutions don't cover the total scope. Veritas is in a good position. The major difference from the test is… more »

What needs improvement?

Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS.

What's my experience with pricing, setup cost, and licensing?

I don't remember exactly what the cost is but SaaS Backup isn't the most expensive solution.

What other advice do I have?

I would recommend this solution because it covers the total scope of Office 365. That's why I recommend this solution. Competitors don't address the total scope. I would rate this solution as seven out of ten. It is not a full ten, because… more »

Which other solutions did I evaluate?

I evaluated Rubrik SaaS, NetApp SaaS Backup, and NetView.
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Real User
Product Manager at PC Store
May 06 2020

What is most valuable?

It's very comprehensive. It's one of the first brands to appear in its field. It has minor issues like compatibility and support. The software had a lot of bugs but as time has gone by the bugs were corrected. More features were added and optimized. I have a higher education programming background… more »

What needs improvement?

Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons.

What's my experience with pricing, setup cost, and licensing?

They have features that are overpriced and some that are fair. The mid-sized market isn't so great to judge the prices. It probably meets global needs. Overall, the pricing is fair.

What other advice do I have?

I would rate it a nine out of ten. It excels in performance and delivery but they are quiet on the market. They don't do a lot of marketing. There are plenty of IT people who haven't heard of Veritas so it's harder to sell. I would recommend this solution. IT infrastructure reaches a point where it… more »
Real User
Senior Consultant at a tech services company with 201-500 employees
Sep 08 2019

What is most valuable?

What I like most about Veritas SaaS Backup is that it is easy to work on. It also has compatible features.

What needs improvement?

I would like better pricing and better support. The program is quite expensive and I am not impressed by their technical support. Backup in the cloud can also be easier.

What other advice do I have?

Because we are partners, I push sales for this solution as a backup system. I do recommend this solution to small or medium-sized companies, though. In the next version, I would like to see easier backup in the cloud. I would rate this an eight out of ten. The solution is not perfect, but it is good.
Real User
System Engineer at a energy/utilities company with 201-500 employees
Mar 25 2020

What do you think of Veritas SaaS Backup?

What is our primary use case?

We take a backup of each workstation and transfer all of them to tape. After that, we create an outside copy.

What is most valuable?

The most valuable feature is that it is simple to use. You don't have to keep changing parameters between backups. The recovery process is easy to do. The user interface is not complicated.

What needs improvement?

In the future, we would like to see support for virtualized machines.

For how long have I used the solution?

We have been working with Veritas SaaS Backup for about ten years.

What do I think about the scalability of the solution?

This solution is easy to scale. We have about 100 machines that are being backed up.

How are customer service and technical support?

I have never spoken with technical…
Real User
IT Manager at a sports company with 1,001-5,000 employees
Nov 29 2019

What is most valuable?

The solution integrates well with EMC solutions.

What needs improvement?

The solution does lack a lot of features, and we're considering switching. The solution needs to offer more scheduling options so that, for example, I could make a schedule for a backup and have it locate and transfer storage on remote servers. It would be nice if we were able to get consoles automatically working. The solution has a lack of local storage.

What other advice do I have?

We use the on-premises deployment model. At this point, I'd recommend other solutions as backups. I'd rate it six out of ten.
SunilPanigrahi
Real User
Operations Manager at Agility
Sep 29 2019

What do you think of Veritas SaaS Backup?

What is most valuable?

The duplication is the solution's most valuable feature.

What needs improvement?

The backup reports and the dashboard need improvement. 

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The solution is quite stable. We haven't had any problems over the past five years of use.

What do I think about the scalability of the solution?

Scalability is fine. We keep adding different users for the backup, and we haven't run into problems doing so.

How was the initial setup?

The initial setup was very simple. There was no complexity involved in the implementation.

What about the implementation team?

We handled implementation with local vendor support.

What's my

Real User
Director Of Operations at a tech services company with 10,001+ employees
Nov 13 2019

What is most valuable?

The application is the most useful aspect of the solution.

What needs improvement?

The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items.

What other advice do I have?

We're a Veritas partner. We use the private cloud deployment model. I'd rate the solution nine out of ten. I'd rate it higher, but I do believe it could offer better implementation guides.
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What is Veritas SaaS Backup?

Veritas SaaS Backup provides secure and scalable data protection across your entire Office 365 or Salesforce environment and beyond. It is designed for today’s technologies and today’s mobile workforce and organizations of all sizes. Protect SaaS productivity applications with the ability to access anywhere, anytime, and from any device, and instantly restore data with a single click.

Also known as
SaaS Backup
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