2019-03-19T11:34:00Z

What advice do you have for others considering Assyst?


If you were talking to someone whose organization is considering Assyst, what would you say?

How would you rate it and why? Any other tips or advice?

Guest
33 Answers

author avatar
Top 10LeaderboardConsultant

I'm a consultant. I have clients that use the solution. We use the on-premises deployment model. Typically, we deal with large-scale enterprises like banks. The solution is very good. My advice to people going with Assyst is that you need to make your process clear, as it is an architectural model product. Whatever you ask them to configure Axios will configure. That means you need to be clear about what process you want to configure and how the workflow should be. Then you just make sure you maintain it properly to keep it stable. I'd rate the solution eight out of ten.

2019-10-30T06:14:00Z
author avatar
LeaderboardReal User

Based on what I know, I would rate Assyst as an eight out of ten.

2019-06-23T09:40:00Z
author avatar
Top 5LeaderboardReal User

if you do not care about user interface and want a tool to apply ITIL Processes so you can use assyst

2019-03-19T11:34:00Z
Find out what your peers are saying about Axios Systems, ServiceNow, Atlassian and others in Help Desk Software. Updated: October 2020.
442,986 professionals have used our research since 2012.