If you were talking to someone whose organization is considering Assyst, what would you say?
How would you rate it and why? Any other tips or advice?
I'm a consultant. I have clients that use the solution. We use the on-premises deployment model. Typically, we deal with large-scale enterprises like banks. The solution is very good. My advice to people going with Assyst is that you need to make your process clear, as it is an architectural model product. Whatever you ask them to configure Axios will configure. That means you need to be clear about what process you want to configure and how the workflow should be. Then you just make sure you maintain it properly to keep it stable. I'd rate the solution eight out of ten.
Based on what I know, I would rate Assyst as an eight out of ten.
if you do not care about user interface and want a tool to apply ITIL Processes so you can use assyst