If you were talking to someone whose organization is considering Cisco SecureX, what would you say?
How would you rate it and why? Any other tips or advice?
I think it's one of those things that's a "no brainer." It's a cloud service that you can turn on in two minutes and you can be up and running in an hour or so maximum, at least for the more basic side of the functionality. So I would say if you're already using one Cisco security product, it just makes sense to start using this because it increases the visibility of threats across your environment and allows you to start using automation. The SecureX Ribbon feature integrates with a sister tool called Cisco Threat Response. This allows us to do threat hunting and build a kind of casebook from our threat hunting investigation. From what I see, it looks pretty good and it looks like it will help our business from a CyberOps perspective. We feel that SecureX Ribbon features will affect collaboration within our team or across teams. The ability to pivot between SecureX Cisco Threat Response and different Cisco security products from one location will make the business of investigating security events and threats easier. As I have not personally evaluated similar products of SecureX, it would be difficult for me to properly rate this product on a scale of one to 10. Although I would score this product an eight, as it is very good. This takes into account that it has only been available for use for the past six months and the Orchestration feature has only come out of beta a month ago. The biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective. If this can be resolved, the score will likely go up to a 10. Hopefully, this request will be accommodated in the next release.
Meet with Cisco representatives or their reseller to get a demo of their products. Then, reach out to some clients that are using it and get their feedback on it. That will show you that it's a solution that you need to invest in. I would give SecureX a 10 out of 10, and I really do mean that. We've had really good luck with Cisco and all of their products. It's a great all-in-one solution for us and we've been extremely happy.
The biggest lesson I've learned from using SecureX is that, before, I thought that if you have a solution that handles many things and that can be used in many areas, it could not be a good solution. Working with SecureX, I realized that I was wrong. A good company like Cisco can provide a tool that you can use in many areas, a tool that provides many solutions for many models, with many features, and it can be really good. That solution can also be integrated with many other products, not only from Cisco but from third-party companies. Working with SecureX made me realize that you can have a good solution that you can use in many areas. Before that, I was a skeptic about that. I would rate it a 10 out of 10. Using SecureX, we can aggregate the data from all our security products. It gives us the option to automate many of our tasks that we had to do manually before. It's a really huge time saver, and not only for my department, because we can also provide many reports about usage of our systems and networks to our leaders and our managers, and show what we can do to make our security better.
We haven't worked on automating all the manual processes in our security operations yet. We want to implement more of them, however, we're still looking into the details. This year we'll be starting to use the orchestration feature. That way, an end-user can forward an email and it will automatically be checked and he'll get a report back. Those are the kinds of automations we'll start using this year. You only need two or three hours to get everything set up, to put things into it, and to see how it works, with zero impact onsite. You don't need any extra resources. There's nothing fancy to configure. It's very easy to integrate. I'd advise companies to try it and just see how it becomes the dashboard for your entire security operation. I would rate this product at a nine out of ten due to the fact that the orchestration piece is a bit difficult. That said, everything else, especially for the price, is unbeatable.
What do you like most about Cisco SecureX?
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