Pre-Sales Support Engineer at GTN (Groupe de Technologies et de Negoce)
Real User
2022-09-09T12:02:41Z
Sep 9, 2022
I would rate the product as seven out of 10. The product needs maintenance only if something is wrong with the configuration. If so, we are always available to reconfigure or make some adjustments, and the app system numbers are very available. Anytime we need them, they're there for us. The last time I called the engineer in charge of the product, he told me everything was fine apart from the setup. They want to add more ports about a dedicated service that he cannot do for us. I asked him to take a snapshot and send it to me so I can forward it to the system group. The solution can be deployed in companies of any size. One thing I would recommend to anyone contemplating implementing the product would be, don't be put off because Clearswift Secure Web Gateway is not at the top on Gartner. That does not mean it's not a good solution. I think all the solutions are equal. It all depends on how you deploy the solution and where you put it.
A web security gateway (also known as secure web gateway or SWG) is a type of network security service that protects a network against web-based threats.
I would rate the product as seven out of 10. The product needs maintenance only if something is wrong with the configuration. If so, we are always available to reconfigure or make some adjustments, and the app system numbers are very available. Anytime we need them, they're there for us. The last time I called the engineer in charge of the product, he told me everything was fine apart from the setup. They want to add more ports about a dedicated service that he cannot do for us. I asked him to take a snapshot and send it to me so I can forward it to the system group. The solution can be deployed in companies of any size. One thing I would recommend to anyone contemplating implementing the product would be, don't be put off because Clearswift Secure Web Gateway is not at the top on Gartner. That does not mean it's not a good solution. I think all the solutions are equal. It all depends on how you deploy the solution and where you put it.