If you were talking to someone whose organization is considering Planview LeanKit, what would you say?
How would you rate it and why? Any other tips or advice?
Listen to what the technical folks at Planview are telling you. They are probably right. Don't try to do anything that the tool isn't meant to do in some way. It is definitely a SaaS and nothing that can be customized. It can be configured, but it is what it is. We use all three of Planview products. We use LeanKit, Projectplace and Enterprise One. I was actually prepared to talk about Enterprise One, which I think has more opportunities. LeanKit is so simple and easy; it's just a simple tool. Their Enterprise One tool is a much bigger, older tool that has some more opportunities for improvement. From a reporting perspective, we almost exclusively use its connection to Power BI. We have not exercised the standard reports within the system. However, that could be because we have a little bit of a different use case. Just make sure you have somebody who is dedicated to learning the tool and training people, because that lessens the frustration. The big lesson learnt is utilize the ability to hook up to Power BI. We could just report on it so easily. Design the boards and cards with your endgame in mind. You need to know what you want to get out of it, so you know how to configure it. I am going to rate the solution as a nine (out of 10), because 10 is hard. 10 is perfect.
As an administrator, it's nice that we can have other users manage their boards. Just because the standard has always been JIRA, times change and new applications show up and change is good. My advice would be to rely on a board administrator. You don't have to do everything yourself and set templates. I think templates will help make the transition a little better. That way other teams can collaborate more efficiently. I would rate LeanKit an eight out of ten. Once we get the third-party integration and the customizable reporting my grade would raise a little bit.
When you're trying to decide on a solution like LeanKit, important things to look out for are reporting, and the customizability or flexibility within the product. Those are really helpful to individual teams. The biggest lesson I have learned from using this solution is that you can really be creative with your Agile process and make your to-do list seem easier to tackle.
Training documentation was originally provided by my company during the onboarding process. They gave us the links and a user guide. I did not watch any videos. I am an agile coach and trainer, so I teach Kanban. I have administered other systems. When you think of LeanKit, you think of Kanban. You don't think of anything else. Maybe it is because it has the word has lean in it. I would rate the product as a 10 out of 10. What it does, it does well. It is fine for Kanban.
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Please share what you can so you can help your peers.