We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
Pricing is on the higher end. But, when you look at the system's robustness, continuous support, and its dependability, I think it is worth the price we are paying.
The key thing is to really get a good understanding of your stakeholders that are going to actually use it. It's differentiating between those that are going to be physically updating Planview information, versus those that are reading it and then just building your models around how you're going to use it because then you can effectively build your licensing models to support that. In some cases, you can save some money there.
PPM Pro is pricey. We've been with the company for a long time and the main thing is that if you're a government agency like we are, funding is an issue. If we want to expand this on a larger scale, they really need to come up with a pricing model that will benefit us, as customers. We can't afford 200 licenses. We have to really think about how we expand when we purchase new licenses because of that price point. It's constantly increasing and we have to think about how we can expand it and roll it out to the enterprise on a yearly basis.
I'm really not familiar with the pricing structure that we have. We do like the fact that we have all those requests users for the licensing. Our default for our users across the enterprise is to set them up as request users so that anybody can submit a request to IT. The fact that those requests users are a free license is definitely a key item for us.
Pricing was fair and I thought it was comparable to the other ones that we looked at. Other than ServiceNow, it was the most expensive, but we knew we were going to get a lot of value for it, so we went with it. We paid $40,000 for the implementation and for the workshops.
We just had to up our license by 25 because with the original quantity that we had it turns out where a lot of people think that their employees need full user licenses and now that they realize the cost of what it is per year per user, they've scaled back and well. That's a big thing with the license type is getting everybody to understand that not everybody needs a full user license. Other than that, it's fine. It would be great if we had something that was less than a full user, but a little bit more than a time user. Cost-wise, it seems within reason, but I don't know what other applications cost is to see if it's compatible or within the range of what other applications are charging for their licenses and things like that.
We have different models, some are user-based, some are a license for all the tools underneath it. It's a different combination and capacity based on the user's needs. It is optimally priced.
Bulk volume discounts are a little better. Right now we have to buy in lots of 20 at $200 a license. That's a little steep. For example, with ServiceNow, I pay $48 a seat for a license.
My boss didn't balk at the price. A collaboration of all their tools truly gets the biggest bang for the buck.
I was talking to the Planview Chief Marketing Officer earlier about trying to see if there were opportunities where we could pilot this, even if that means getting some licenses that we can use to pilot and show the value before we actually purchase those licenses.
We have their Flex plan.
Because we have PPM Pro with Projectplace, we transitioned to the Flex model. It was necessary because our adoption rates, specifically on the Projectplace side, is growing. People want to use the tool versus communication through other forms, such as email.
We are looking at Projectplace.
What do you like most about Planview PPM Pro?
Thanks for sharing your thoughts with the community!