Director at a tech vendor with 1,001-5,000 employees
Real User
Top 5
2022-11-02T14:32:34Z
Nov 2, 2022
The solution ingests events that are generated by monitoring, and it creates incidents in ServiceNow using those events. Monitoring tools like New Relic feed the alerts into Evanios. Evanios then creates the incident and de-duplicates the events. There were 15 people who received incidents from Evanios. They were end users. One or two people were needed for maintenance.
A key component of the Event Management process is consolidation of events from across the enterprise. By consolidating disparate events into a single solution, they can be de-duplicated and correlated. For example, network failure events can be correlated with system failures, and then prioritized based on service impact.
Reduce the noise
Evanios Integrations allows filtering and processing close to the event source, keeping the weight off of the ServiceNow system for increased performance....
The solution ingests events that are generated by monitoring, and it creates incidents in ServiceNow using those events. Monitoring tools like New Relic feed the alerts into Evanios. Evanios then creates the incident and de-duplicates the events. There were 15 people who received incidents from Evanios. They were end users. One or two people were needed for maintenance.
Our primary use case for this tool is to reduce noise and costs within our business.