Integration with our system wasn't available out of the box. We built a custom solution that required some back and forth with the ABBYY team. Many popular ERP and CRMs are already offered out of the box, which is a huge plus for enterprises. There are a couple of new features available in Timeline that still need more time to mature. Overall, we found the platform capable of addressing more than 90% of what our team and our client's operations team need to start their process mining journeys.
Integration with our system wasn't available out of the box. We built a custom solution that required some back and forth with the ABBYY team. Many popular ERP and CRMs are already offered out of the box, which is a huge plus for enterprises. There are a couple of new features available in Timeline that still need more time to mature. Overall, we found the platform capable of addressing more than 90% of what our team and our client's operations team need to start their process mining journeys.