What needs improvement with BeyondTrust Password Safe?


Please share with the community what you think needs improvement with BeyondTrust Password Safe.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
33 Answers

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Top 5Real User

Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better. Their technical support can also be improved. It is not bad, but it can be better.

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Top 5LeaderboardReal User

There's always room for improvement. But as of right now, I believe BeyondTrust is one of the best kept secrets. The only negative thing I can say is that BeyondTrust was recently bought by Bomgar and the marriage of the multiple companies coming together in the merger has caused a little bit of a hiccup right now in their software versions. For example, the online training courses are two revisions older than the currently released software and some of the guides don't match what you see on the screen. So it's a growing pain. Because they were purchased by Bomgar the people who used to make decisions in BeyondTrust are not necessarily the ones making them now or they've got other people to report to and get approval. Right now they're in a little bit of flux online with their BeyondTrust University.

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Real User

I would love if they integrated Bomgar's SSO with BeyondTrust for the session recording that we use for vendors.

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