Please share with the community what you think needs improvement with BeyondTrust Privileged Remote Access.
What are its weaknesses? What would you like to see changed in a future version?
I cannot say that the solution is lacking any features. It has everything we need right now. They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case. That's something they could probably improve. I'm not sure about this, however, as the direction is anyway going more and more in the direction of automation. That said, for a beginner customer who is starting from scratch, probably a wizard would be a good feature to add. The on-premises version is not as easy to set up as a cloud deployment,
It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution.
Changing your password should be simplified, and there should not be a charge for it. For every server that we are supporting, we have an administrator password to log in. This is for remote access and remote support, and we do not like to give this password to the local support people. I would like to be able to assign a dedicated password that can be used only for one day. There are other products that can do this.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.